This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1740175 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: artful -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1740175 Title: Ubuntu 17.10 not resuming from suspend, freezing on shut down Status in linux package in Ubuntu: Incomplete Bug description: I'm on an Acer Espire with intel microcode running dual boot Xorg 17.10 using Gnome. I'd say it's usually 50/50 that i'm able to suspend and successfully resume. Same goes for shutting down now, where it will freeze on the purple Ubuntu screen. When I suspend, the monitor will go out but the hard drive will still be running and I have to hard power off. Here's a pm-suspend log: Initial commandline parameters: Fri Dec 22 16:24:14 EST 2017: Running hooks for suspend. Running hook /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: /usr/lib/pm-utils/sleep.d/000kernel-change suspend suspend: success. Running hook /usr/lib/pm-utils/sleep.d/000record-status suspend suspend: /usr/lib/pm-utils/sleep.d/000record-status suspend suspend: success. Running hook /usr/lib/pm-utils/sleep.d/00logging suspend suspend: Linux qs-ubuntu 4.14.8-041408-generic #201712200555 SMP Wed Dec 20 10:57:38 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux Module Size Used by msr 16384 0 ccm 20480 6 binfmt_misc 20480 1 nls_iso8859_1 16384 1 ath3k 20480 0 uvcvideo 86016 0 videobuf2_vmalloc 16384 1 uvcvideo videobuf2_memops 16384 1 videobuf2_vmalloc videobuf2_v4l2 24576 1 uvcvideo btusb 45056 0 btrtl 16384 1 btusb videobuf2_core 40960 2 uvcvideo,videobuf2_v4l2 btbcm 16384 1 btusb videodev 176128 3 uvcvideo,videobuf2_core,videobuf2_v4l2 media 40960 2 uvcvideo,videodev cmdlinepart 16384 0 btintel 16384 1 btusb bluetooth 540672 6 btrtl,btintel,btbcm,ath3k,btusb ecdh_generic 24576 1 bluetooth intel_spi_platform 16384 0 intel_spi 20480 1 intel_spi_platform spi_nor 32768 1 intel_spi joydev 20480 0 mtd 57344 4 spi_nor,intel_spi,cmdlinepart intel_rapl 20480 0 x86_pkg_temp_thermal 16384 0 I attached the dmesg.log. I'm pretty new to linux, so please let me know if there's another log I should get for more details. I upgraded to kernel 4.14.8-041408-generic last week, which didn't help. --- ApportVersion: 2.20.7-0ubuntu3.6 Architecture: amd64 CurrentDesktop: GNOME DistroRelease: Ubuntu 17.10 InstallationDate: Installed on 2017-09-16 (101 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) Package: linux (not installed) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash Tags: artful Uname: Linux 4.14.8-041408-generic x86_64 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: Upgraded to artful on 2017-10-20 (66 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1740175/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp