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** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1727320
Title:
Screen turn on/off 3 times and DP-1-3 connected but nothing is
connected [latitude e7470]
Status in linux package in Ubuntu:
Incomplete
Status in xserver-xorg-video-intel package in Ubuntu:
Confirmed
Bug description:
Gnome-shell crash and restart after the login and the screen flicker 1
time (3 with wayland) in Ubuntu 17.10 with my DELL latitude e7470
laptop.
If I go in display settings I notice a second monitor Synaptics Inc
24'' which doesn't exist in reality. In Wayland after the screen stop
flickering I don't have any other problem and that monitor is not
present there.
xrandr | grep -i ' connected'
eDP-1 connected primary 1920x1080+0+0 (normal left inverted right x axis y
axis) 309mm x 174mm
DP-1-3 connected (normal left inverted right x axis y axis) <-- I don't have
anything connected to this port
With Fedora 26 I don't have this problem but I'm not yet able to find what
package is the culprit.
I believe this problem is related to Displayport 1.2, I don't have any dock
nor I need to connect more than 1 monitor and would be satisfied just having
one interface.
ProblemType: Crash
DistroRelease: Ubuntu 17.10
Package: gnome-shell 3.26.1-0ubuntu4
ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
Uname: Linux 4.13.0-16-generic x86_64
ApportVersion: 2.20.7-0ubuntu3
Architecture: amd64
CrashCounter: 1
CurrentDesktop: GNOME-Greeter:GNOME
Date: Wed Oct 25 11:46:16 2017
DisplayManager: gdm3
ExecutablePath: /usr/bin/gnome-shell
GsettingsChanges:
InstallationDate: Installed on 2017-10-19 (5 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
ProcCmdline: /usr/bin/gnome-shell
Signal: 5
SourcePackage: gnome-shell
StacktraceTop:
?? () from /usr/lib/x86_64-linux-gnu/libmutter-1.so.0
_XIOError () from /usr/lib/x86_64-linux-gnu/libX11.so.6
_XEventsQueued () from /usr/lib/x86_64-linux-gnu/libX11.so.6
XPending () from /usr/lib/x86_64-linux-gnu/libX11.so.6
?? () from /usr/lib/x86_64-linux-gnu/libgdk-3.so.0
Title: gnome-shell crashed with signal 5 in _XIOError()
UpgradeStatus: No upgrade log present (probably fresh install)
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