This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:
apport-collect 1739102
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1739102
Title:
Lenovo 11e Input Freeze
Status in linux package in Ubuntu:
Incomplete
Bug description:
We're been running into an issue that so far seems to be limited to our
Lenovo 11e laptops and Ubuntu 17.10.
On first boot, the touchpad and keyboard will work sporadically with random
keys occasionally being registered as being pressed. After some time, both the
touchpad and keyboard completely stop functioning. We've replicated the issue
on other 11e laptops to ensure it wasn't a hardware problem.
Touchpad and keyboard both work perfectly on Ubuntu 16.04.3
dmesg is showing a bunch of the following:
psmouse serio1: Touchpad at isa0060/serio1/input0 lost synchronization,
throwing 4 bytes away.
psmouse serio1: resync failed, issuing reconnect request
psmouse serio1: synaptics: unable to initialize device
What we expect to happen:
Touchpad and Keyboard will allow user input
What happened instead:
Touchpad and Keyboard register random input or don't function at all.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1739102/+subscriptions
--
Mailing list: https://launchpad.net/~kernel-packages
Post to : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help : https://help.launchpad.net/ListHelp
