Public bug reported:
using the graphic interface to make a regular software update caused the
crash of the kernel installation. I was able to fix it from the command
line.
ProblemType: Package
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-19-generic 4.13.0-19.22
ProcVersionSignature: Ubuntu 4.13.0-19.22-generic 4.13.13
Uname: Linux 4.13.0-19-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: gdm 1102 F.... pulseaudio
bassem 1520 F.... pulseaudio
/dev/snd/controlC0: gdm 1102 F.... pulseaudio
bassem 1520 F.... pulseaudio
Date: Fri Dec 8 10:51:44 2017
ErrorMessage: subprocess new pre-installation script returned error exit status
128
InstallationDate: Installed on 2017-11-22 (15 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
MachineType: LENOVO 20DF00CQGE
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-19-generic.efi.signed
root=UUID=2f9af02d-00db-4d74-bb4b-d4364a500d9e ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.6, Python 3.6.3, python3-minimal,
3.6.3-0ubuntu2
PythonDetails: /usr/bin/python2.7, Python 2.7.14, python-minimal,
2.7.14-2ubuntu1
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux
Title: package linux-image-4.13.0-19-generic 4.13.0-19.22 failed to
install/upgrade: subprocess new pre-installation script returned error exit
status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/12/2016
dmi.bios.vendor: LENOVO
dmi.bios.version: J5ET55WW (1.26 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20DF00CQGE
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40705 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias:
dmi:bvnLENOVO:bvrJ5ET55WW(1.26):bd09/12/2016:svnLENOVO:pn20DF00CQGE:pvrThinkPadE550:rvnLENOVO:rn20DF00CQGE:rvrSDK0J40705WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad E550
dmi.product.name: 20DF00CQGE
dmi.product.version: ThinkPad E550
dmi.sys.vendor: LENOVO
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package artful
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1737139
Title:
package linux-image-4.13.0-19-generic 4.13.0-19.22 failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 128
Status in linux package in Ubuntu:
New
Bug description:
using the graphic interface to make a regular software update caused
the crash of the kernel installation. I was able to fix it from the
command line.
ProblemType: Package
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-19-generic 4.13.0-19.22
ProcVersionSignature: Ubuntu 4.13.0-19.22-generic 4.13.13
Uname: Linux 4.13.0-19-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: gdm 1102 F.... pulseaudio
bassem 1520 F.... pulseaudio
/dev/snd/controlC0: gdm 1102 F.... pulseaudio
bassem 1520 F.... pulseaudio
Date: Fri Dec 8 10:51:44 2017
ErrorMessage: subprocess new pre-installation script returned error exit
status 128
InstallationDate: Installed on 2017-11-22 (15 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
MachineType: LENOVO 20DF00CQGE
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-19-generic.efi.signed
root=UUID=2f9af02d-00db-4d74-bb4b-d4364a500d9e ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.6, Python 3.6.3, python3-minimal,
3.6.3-0ubuntu2
PythonDetails: /usr/bin/python2.7, Python 2.7.14, python-minimal,
2.7.14-2ubuntu1
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux
Title: package linux-image-4.13.0-19-generic 4.13.0-19.22 failed to
install/upgrade: subprocess new pre-installation script returned error exit
status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/12/2016
dmi.bios.vendor: LENOVO
dmi.bios.version: J5ET55WW (1.26 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20DF00CQGE
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40705 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias:
dmi:bvnLENOVO:bvrJ5ET55WW(1.26):bd09/12/2016:svnLENOVO:pn20DF00CQGE:pvrThinkPadE550:rvnLENOVO:rn20DF00CQGE:rvrSDK0J40705WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad E550
dmi.product.name: 20DF00CQGE
dmi.product.version: ThinkPad E550
dmi.sys.vendor: LENOVO
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