Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.14 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14 ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1733599 Title: USB3 (blue) ports stop working Status in linux package in Ubuntu: Incomplete Bug description: At some point after boot, the USB3 system stops working. Anything plugged on it is unresponsive, my system however keeps responding to everything else. If I move keyboard/mouse to USB2 ports, it works again, but nothing replugged to USB3 ports works. There are kernel error messages in dmesg. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: linux-image-4.13.0-16-generic 4.13.0-16.19 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: mtrudel 5069 F.... pulseaudio /dev/snd/controlC3: mtrudel 5069 F.... pulseaudio /dev/snd/pcmC1D0c: mtrudel 5069 F...m pulseaudio /dev/snd/controlC1: mtrudel 5069 F.... pulseaudio CurrentDesktop: GNOME Date: Tue Nov 21 08:59:35 2017 InstallationDate: Installed on 2017-07-12 (132 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170619) MachineType: System manufacturer System Product Name ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic.efi.signed root=UUID=549596a5-3921-4a4e-9c23-ebf31cfd4b78 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.13.0-16-generic N/A linux-backports-modules-4.13.0-16-generic N/A linux-firmware 1.169 RfKill: SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/03/2011 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0603 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: P8Z68-M PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0603:bd11/03/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z68-MPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1733599/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
