This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1732945 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: xenial -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1732945 Title: Kernel Oops - unable to handle kernel NULL pointer dereference at (null); tty_poll+0x55/0x90 Status in linux package in Ubuntu: Incomplete Bug description: I have an ubuntu server 16.04.3 running 4.4.0-98-generic. It randomly hangs and requires a hard power cycle. I have managed to capture the following Kernel Oops from the log but I unsure what the cause is. Nov 17 15:07:47 server1 kernel: [39934.913759] BUG: unable to handle kernel NULL pointer dereference at (null) Nov 17 15:07:47 server1 kernel: [39934.913767] IP: [<ffffffff814fa1e5>] tty_poll+0x55/0x90 Nov 17 15:07:47 server1 kernel: [39934.913775] PGD 7197ed067 PUD 6d7040067 PMD 0 Nov 17 15:07:47 server1 kernel: [39934.913781] Oops: 0000 [#1] SMP Nov 17 15:07:47 server1 kernel: [39934.913785] Modules linked in: ipmi_si pci_stub vboxpci(OE) vboxnetadp(OE) vboxnetflt(OE) vboxdrv(OE) xt_multiport mpt3sas raid_class scsi_transport_sas mptctl mptbase ip_gre ip_tunnel gre dell_rbu ipt_REJECT nf_reject_ipv4 xt_tcpudp xt_iprange xt_conntrack iptable_filter iptable_mangle iptable_nat nf_conntrack_ipv4 nf_defrag_ipv4 nf_nat_ipv4 nf_nat nf_conntrack ip_tables x_tables binfmt_misc joydev input_leds ipmi_ssif ipmi_devintf hid_generic gpio_ich usbhid dcdbas hid intel_powerclamp kvm_intel kvm irqbypass i7core_edac edac_core lpc_ich shpchp ipmi_msghandler 8250_fintek mac_hid acpi_power_meter coretemp parport_pc ppdev sunrpc lp parport autofs4 bnx2 megaraid_sas wmi fjes [last unloaded: ipmi_si] Nov 17 15:07:47 server1 kernel: [39934.913819] CPU: 0 PID: 22392 Comm: telnet Tainted: G OE 4.4.0-98-generic #121-Ubuntu Nov 17 15:07:47 server1 kernel: [39934.913821] Hardware name: Dell Inc. PowerEdge R310/05XKKK, BIOS 1.12.0 09/06/2013 Nov 17 15:07:47 server1 kernel: [39934.913822] task: ffff8808140fa640 ti: ffff8806d16c0000 task.ti: ffff8806d16c0000 Nov 17 15:07:47 server1 kernel: [39934.913823] RIP: 0010:[<ffffffff814fa1e5>] [<ffffffff814fa1e5>] tty_poll+0x55/0x90 Nov 17 15:07:47 server1 kernel: [39934.913826] RSP: 0018:ffff8806d16c3978 EFLAGS: 00010246 Nov 17 15:07:47 server1 kernel: [39934.913827] RAX: 0000000000000000 RBX: ffff88071f498700 RCX: 0000000000000009 Nov 17 15:07:47 server1 kernel: [39934.913828] RDX: 0000000080000000 RSI: 0000000000000000 RDI: ffff88071943ac28 Nov 17 15:07:47 server1 kernel: [39934.913829] RBP: ffff8806d16c39a0 R08: ffff88071f498700 R09: ffff88071f498700 Nov 17 15:07:47 server1 kernel: [39934.913830] R10: 00000001009732b3 R11: 0000000000000000 R12: ffff88071943ac00 Nov 17 15:07:47 server1 kernel: [39934.913831] R13: 0000000000000000 R14: ffff8806d16c3aa0 R15: 0000000000000000 Nov 17 15:07:47 server1 kernel: [39934.913832] FS: 00007f2d745ec740(0000) GS:ffff88081ee00000(0000) knlGS:0000000000000000 Nov 17 15:07:47 server1 kernel: [39934.913834] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 Nov 17 15:07:47 server1 kernel: [39934.913835] CR2: 0000000000000000 CR3: 00000007b3e70000 CR4: 00000000000026f0 Nov 17 15:07:47 server1 kernel: [39934.913836] Stack: Nov 17 15:07:47 server1 kernel: [39934.913837] 0000000000000009 0000000000000040 0000000000000000 0000000000000001 Nov 17 15:07:47 server1 kernel: [39934.913838] 0000000000000004 ffff8806d16c3d48 ffffffff81225873 ffff880814379400 Nov 17 15:07:47 server1 kernel: [39934.913840] ffff8806d16c4000 0000000000000000 0000000000000000 ffff8808140fa640 Nov 17 15:07:47 server1 kernel: [39934.913842] Call Trace: Nov 17 15:07:47 server1 kernel: [39934.913846] [<ffffffff81225873>] do_select+0x383/0x810 Nov 17 15:07:47 server1 kernel: [39934.913850] [<ffffffff8173b086>] ? __dev_queue_xmit+0x286/0x590 Nov 17 15:07:47 server1 kernel: [39934.913852] [<ffffffff812252c0>] ? poll_select_copy_remaining+0x140/0x140 Nov 17 15:07:47 server1 kernel: [39934.913853] [<ffffffff812252c0>] ? poll_select_copy_remaining+0x140/0x140 Nov 17 15:07:47 server1 kernel: [39934.913855] [<ffffffff812252c0>] ? poll_select_copy_remaining+0x140/0x140 Nov 17 15:07:47 server1 kernel: [39934.913858] [<ffffffff810b92da>] ? enqueue_task_fair+0xaa/0x8b0 Nov 17 15:07:47 server1 kernel: [39934.913861] [<ffffffff81037ef9>] ? sched_clock+0x9/0x10 Nov 17 15:07:47 server1 kernel: [39934.913864] [<ffffffff810b1d2f>] ? sched_clock_cpu+0x8f/0xa0 Nov 17 15:07:47 server1 kernel: [39934.913866] [<ffffffff810ab5f4>] ? check_preempt_curr+0x54/0x90 Nov 17 15:07:47 server1 kernel: [39934.913868] [<ffffffff810ab649>] ? ttwu_do_wakeup+0x19/0xe0 Nov 17 15:07:47 server1 kernel: [39934.913869] [<ffffffff810ab7ad>] ? ttwu_do_activate.constprop.90+0x5d/0x70 Nov 17 15:07:47 server1 kernel: [39934.913871] [<ffffffff810ac1f9>] ? try_to_wake_up+0x49/0x3f0 Nov 17 15:07:47 server1 kernel: [39934.913872] [<ffffffff810ac5b5>] ? wake_up_process+0x15/0x20 Nov 17 15:07:47 server1 kernel: [39934.913875] [<ffffffff81098671>] ? insert_work+0x81/0xc0 Nov 17 15:07:47 server1 kernel: [39934.913877] [<ffffffff81225ecf>] core_sys_select+0x1cf/0x2f0 Nov 17 15:07:47 server1 kernel: [39934.913880] [<ffffffff810c3dd4>] ? __wake_up+0x44/0x50 Nov 17 15:07:47 server1 kernel: [39934.913883] [<ffffffff814f8251>] ? tty_write_unlock+0x31/0x40 Nov 17 15:07:47 server1 kernel: [39934.913885] [<ffffffff81502306>] ? tty_ldisc_deref+0x16/0x20 Nov 17 15:07:47 server1 kernel: [39934.913887] [<ffffffff814fe080>] ? n_tty_open+0xe0/0xe0 Nov 17 15:07:47 server1 kernel: [39934.913888] [<ffffffff812260aa>] SyS_select+0xba/0x110 Nov 17 15:07:47 server1 kernel: [39934.913892] [<ffffffff818446b2>] entry_SYSCALL_64_fastpath+0x16/0x71 Nov 17 15:07:47 server1 kernel: [39934.913893] Code: 45 31 ed 4c 8b 20 4c 89 e7 e8 c8 f8 ff ff 85 c0 74 0e 5b 44 89 e8 41 5c 41 5d 41 5e 41 5f 5d c3 4c 89 e7 e8 be 80 00 00 49 89 c7 <48> 8b 00 48 8b 40 60 48 85 c0 74 0e 4c 89 f2 48 89 de 4c 89 e7 Nov 17 15:07:47 server1 kernel: [39934.913912] RIP [<ffffffff814fa1e5>] tty_poll+0x55/0x90 Nov 17 15:07:47 server1 kernel: [39934.913913] RSP <ffff8806d16c3978> Nov 17 15:07:47 server1 kernel: [39934.913914] CR2: 0000000000000000 Nov 17 15:07:47 server1 kernel: [39934.913916] ---[ end trace f4b3729a417c4ec5 ]--- To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1732945/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp