Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.14 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14 ** Changed in: linux (Ubuntu) Importance: Undecided => High ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete ** Tags added: kernel-da-key -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1731088 Title: ubuntu 17.10 freezes at anytime Status in linux package in Ubuntu: Incomplete Bug description: opening internet browser -firefox or file browser, the system freezes. i have seen it last when i opened Krita application. the only option is hard reboot from power button. ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-16-generic 4.13.0-16.19 [modified: boot/vmlinuz-4.13.0-16-generic] ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: prabin 1517 F.... pulseaudio CurrentDesktop: ubuntu:GNOME Date: Wed Nov 8 19:40:37 2017 HibernationDevice: RESUME=UUID=3d8b4fbf-8efe-4b9a-af50-65a4a5f5e597 InstallationDate: Installed on 2017-11-02 (6 days ago) InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018) MachineType: Hewlett-Packard HP ENVY m6 Notebook PC ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic root=UUID=cba91a21-02a0-4f8d-9f79-263001d33acf ro quiet splash RelatedPackageVersions: linux-restricted-modules-4.13.0-16-generic N/A linux-backports-modules-4.13.0-16-generic N/A linux-firmware 1.169 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/14/2014 dmi.bios.vendor: Insyde dmi.bios.version: F.26 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 18A5 dmi.board.vendor: Hewlett-Packard dmi.board.version: 73.50 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.26:bd05/14/2014:svnHewlett-Packard:pnHPENVYm6NotebookPC:pvr088B110000305910000620100:rvnHewlett-Packard:rn18A5:rvr73.50:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV dmi.product.name: HP ENVY m6 Notebook PC dmi.product.version: 088B110000305910000620100 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1731088/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
