@mogio, this probably is not important but I wanted to record the difference between the BIOS version in your EZbook and mine. Yours has a slightly new version NHNAUHN05 [ 0.000000] DMI: Jumper EZbook/P313R, BIOS JUMPER10x.P8.WP313R.NHNAUHN02 08/07/2017 [ 0.000000] DMI: Jumper EZbook/P313R, BIOS JUMPER2x.P8.WP313R.NHNAUHN05 09/30/2017 Note: when the problem happens for me, nothing works. When the problem does not happen everything works including the touchpad buttons. I never have a problem of only the buttons not working.
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1728244 Title: Touchpad stops working after reboot on Apollo Lake Status in Linux: Unknown Status in linux package in Ubuntu: Triaged Bug description: On the Jumper EZBook 3 Pro (V4) laptop, using an Apollo Lake N3450 processor, if you install Ubuntu 17.10 (or less) with isorespin and use rEFInd as bootloader (this is the only way to get linux booting on this laptop) everything works out of the box, but after a reboot or two the touchpad stops working. Both in Ubuntu and Windows 10. The only way to restore functionality is to boot from usb key ubuntu 17.10 respined, or disassemble laptop and detach-reattach battery cable. This is mesg | grep i2c_hid: [ 2056.460636] i2c_hid i2c-SYNA3602:00: i2c_hid_get_input: incomplete report (27/34) [ 3077.604699] i2c_hid i2c-SYNA3602:00: failed to reset device. [ 3077.605473] dpm_run_callback(): i2c_hid_resume+0x0/0xe0 [i2c_hid] returns -61 [ 3080.468156] i2c_hid i2c-SYNA3602:00: i2c_hid_get_input: incomplete report (27/34) uname -rvps Linux 4.10.0-32-generic #36~16.04.1-Ubuntu SMP Wed Aug 9 09:19:02 UTC 2017 x86_64 There has to be a bug in the kernel. Any way to avoid this? To manage notifications about this bug go to: https://bugs.launchpad.net/linux/+bug/1728244/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
