This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1730176 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: artful -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1730176 Title: VMWare Workstation Pro 12.5.7 never works Status in linux package in Ubuntu: Incomplete Bug description: Before you can run VMWare, serveral modules must be compiled and loaded into the running kernel. Log Details: 2017-11-05T10:59:17.836+01:00| vthread-4| I125: Log for VMware Workstation pid=4100 version=12.5.7 build=build-5813279 option=Release 2017-11-05T10:59:17.836+01:00| vthread-4| I125: The process is 64-bit. 2017-11-05T10:59:17.836+01:00| vthread-4| I125: Host codepage=UTF-8 encoding=UTF-8 2017-11-05T10:59:17.836+01:00| vthread-4| I125: Host is Linux 4.13.0-16-generic Linux Mint 18.2 Sonya 2017-11-05T10:59:17.836+01:00| vthread-4| I125: DictionaryLoad: Cannot open file "/usr/lib/vmware/settings": Datei oder Verzeichnis nicht gefunden. 2017-11-05T10:59:17.836+01:00| vthread-4| I125: PREF Optional preferences file not found at /usr/lib/vmware/settings. Using default values. 2017-11-05T10:59:17.836+01:00| vthread-4| I125: DictionaryLoad: Cannot open file "/root/.vmware/config": Datei oder Verzeichnis nicht gefunden. 2017-11-05T10:59:17.836+01:00| vthread-4| I125: PREF Optional preferences file not found at /root/.vmware/config. Using default values. 2017-11-05T10:59:17.836+01:00| vthread-4| I125: PREF Unable to check permissions for preferences file. 2017-11-05T10:59:17.836+01:00| vthread-4| I125: DictionaryLoad: Cannot open file "/root/.vmware/preferences": Datei oder Verzeichnis nicht gefunden. 2017-11-05T10:59:17.836+01:00| vthread-4| I125: PREF Failed to load user preferences. 2017-11-05T10:59:17.878+01:00| vthread-4| W115: Logging to /tmp/vmware-root/vmware-4100.log 2017-11-05T10:59:17.884+01:00| vthread-4| I125: Obtaining info using the running kernel. 2017-11-05T10:59:17.884+01:00| vthread-4| I125: Created new pathsHash. 2017-11-05T10:59:17.884+01:00| vthread-4| I125: Setting header path for 4.13.0-16-generic to "/lib/modules/4.13.0-16-generic/build/include". 2017-11-05T10:59:17.884+01:00| vthread-4| I125: Validating path "/lib/modules/4.13.0-16-generic/build/include" for kernel release "4.13.0-16-generic". 2017-11-05T10:59:17.884+01:00| vthread-4| I125: Failed to find /lib/modules/4.13.0-16-generic/build/include/linux/version.h 2017-11-05T10:59:17.884+01:00| vthread-4| I125: /lib/modules/4.13.0-16-generic/build/include/linux/version.h not found, looking for generated/uapi/linux/version.h instead. 2017-11-05T10:59:17.884+01:00| vthread-4| I125: using /usr/bin/gcc for preprocess check 2017-11-05T10:59:17.889+01:00| vthread-4| I125: Preprocessed UTS_RELEASE, got value "4.13.0-16-generic". 2017-11-05T10:59:17.889+01:00| vthread-4| I125: The header path "/lib/modules/4.13.0-16-generic/build/include" for the kernel "4.13.0-16-generic" is valid. Whoohoo! 2017-11-05T10:59:17.978+01:00| vthread-4| I125: found symbol version file /lib/modules/4.13.0-16-generic/build/Module.symvers 2017-11-05T10:59:17.978+01:00| vthread-4| I125: Reading symbol versions from /lib/modules/4.13.0-16-generic/build/Module.symvers. 2017-11-05T10:59:17.994+01:00| vthread-4| I125: Read 22185 symbol versions 2017-11-05T10:59:17.994+01:00| vthread-4| I125: Reading in info for the vmmon module. 2017-11-05T10:59:17.994+01:00| vthread-4| I125: Reading in info for the vmnet module. 2017-11-05T10:59:17.994+01:00| vthread-4| I125: Reading in info for the vmblock module. 2017-11-05T10:59:17.994+01:00| vthread-4| I125: Reading in info for the vmci module. 2017-11-05T10:59:17.994+01:00| vthread-4| I125: Reading in info for the vsock module. 2017-11-05T10:59:17.994+01:00| vthread-4| I125: Setting vsock to depend on vmci. 2017-11-05T10:59:17.994+01:00| vthread-4| I125: Invoking modinfo on "vmmon". 2017-11-05T10:59:17.996+01:00| vthread-4| I125: "/sbin/modinfo" exited with status 0. 2017-11-05T10:59:17.996+01:00| vthread-4| I125: Invoking modinfo on "vmnet". 2017-11-05T10:59:17.998+01:00| vthread-4| I125: "/sbin/modinfo" exited with status 256. 2017-11-05T10:59:17.998+01:00| vthread-4| I125: Invoking modinfo on "vmblock". 2017-11-05T10:59:18.000+01:00| vthread-4| I125: "/sbin/modinfo" exited with status 256. 2017-11-05T10:59:18.000+01:00| vthread-4| I125: Invoking modinfo on "vmci". 2017-11-05T10:59:18.001+01:00| vthread-4| I125: "/sbin/modinfo" exited with status 256. 2017-11-05T10:59:18.001+01:00| vthread-4| I125: Invoking modinfo on "vsock". 2017-11-05T10:59:18.003+01:00| vthread-4| I125: "/sbin/modinfo" exited with status 0. 2017-11-05T10:59:18.015+01:00| vthread-4| I125: to be installed: vmnet status: 0 2017-11-05T10:59:18.029+01:00| vthread-4| I125: Obtaining info using the running kernel. 2017-11-05T10:59:18.029+01:00| vthread-4| I125: Setting header path for 4.13.0-16-generic to "/lib/modules/4.13.0-16-generic/build/include". 2017-11-05T10:59:18.029+01:00| vthread-4| I125: Validating path "/lib/modules/4.13.0-16-generic/build/include" for kernel release "4.13.0-16-generic". 2017-11-05T10:59:18.029+01:00| vthread-4| I125: Failed to find /lib/modules/4.13.0-16-generic/build/include/linux/version.h 2017-11-05T10:59:18.029+01:00| vthread-4| I125: /lib/modules/4.13.0-16-generic/build/include/linux/version.h not found, looking for generated/uapi/linux/version.h instead. 2017-11-05T10:59:18.029+01:00| vthread-4| I125: using /usr/bin/gcc for preprocess check 2017-11-05T10:59:18.037+01:00| vthread-4| I125: Preprocessed UTS_RELEASE, got value "4.13.0-16-generic". 2017-11-05T10:59:18.037+01:00| vthread-4| I125: The header path "/lib/modules/4.13.0-16-generic/build/include" for the kernel "4.13.0-16-generic" is valid. Whoohoo! 2017-11-05T10:59:18.127+01:00| vthread-4| I125: found symbol version file /lib/modules/4.13.0-16-generic/build/Module.symvers 2017-11-05T10:59:18.127+01:00| vthread-4| I125: Reading symbol versions from /lib/modules/4.13.0-16-generic/build/Module.symvers. 2017-11-05T10:59:18.143+01:00| vthread-4| I125: Read 22185 symbol versions 2017-11-05T10:59:18.143+01:00| vthread-4| I125: Kernel header path retrieved from FileEntry: /lib/modules/4.13.0-16-generic/build/include 2017-11-05T10:59:18.143+01:00| vthread-4| I125: Update kernel header path to /lib/modules/4.13.0-16-generic/build/include 2017-11-05T10:59:18.143+01:00| vthread-4| I125: Validating path "/lib/modules/4.13.0-16-generic/build/include" for kernel release "4.13.0-16-generic". 2017-11-05T10:59:18.143+01:00| vthread-4| I125: Failed to find /lib/modules/4.13.0-16-generic/build/include/linux/version.h 2017-11-05T10:59:18.143+01:00| vthread-4| I125: /lib/modules/4.13.0-16-generic/build/include/linux/version.h not found, looking for generated/uapi/linux/version.h instead. 2017-11-05T10:59:18.143+01:00| vthread-4| I125: using /usr/bin/gcc for preprocess check 2017-11-05T10:59:18.151+01:00| vthread-4| I125: Preprocessed UTS_RELEASE, got value "4.13.0-16-generic". 2017-11-05T10:59:18.151+01:00| vthread-4| I125: The header path "/lib/modules/4.13.0-16-generic/build/include" for the kernel "4.13.0-16-generic" is valid. Whoohoo! 2017-11-05T10:59:18.152+01:00| vthread-4| I125: Found compiler at "/usr/bin/gcc" 2017-11-05T10:59:18.155+01:00| vthread-4| I125: Got gcc version "5.4.0". 2017-11-05T10:59:18.155+01:00| vthread-4| I125: The GCC version matches the kernel GCC minor version like a glove. 2017-11-05T10:59:18.155+01:00| vthread-4| I125: Using user supplied compiler "/usr/bin/gcc". 2017-11-05T10:59:18.158+01:00| vthread-4| I125: Got gcc version "5.4.0". 2017-11-05T10:59:18.158+01:00| vthread-4| I125: The GCC version matches the kernel GCC minor version like a glove. 2017-11-05T10:59:18.159+01:00| vthread-4| I125: Trying to find a suitable PBM set for kernel "4.13.0-16-generic". 2017-11-05T10:59:18.159+01:00| vthread-4| I125: No matching PBM set was found for kernel "4.13.0-16-generic". 2017-11-05T10:59:18.159+01:00| vthread-4| I125: The GCC version matches the kernel GCC minor version like a glove. 2017-11-05T10:59:18.159+01:00| vthread-4| I125: Validating path "/lib/modules/4.13.0-16-generic/build/include" for kernel release "4.13.0-16-generic". 2017-11-05T10:59:18.159+01:00| vthread-4| I125: Failed to find /lib/modules/4.13.0-16-generic/build/include/linux/version.h 2017-11-05T10:59:18.159+01:00| vthread-4| I125: /lib/modules/4.13.0-16-generic/build/include/linux/version.h not found, looking for generated/uapi/linux/version.h instead. 2017-11-05T10:59:18.159+01:00| vthread-4| I125: using /usr/bin/gcc for preprocess check 2017-11-05T10:59:18.166+01:00| vthread-4| I125: Preprocessed UTS_RELEASE, got value "4.13.0-16-generic". 2017-11-05T10:59:18.166+01:00| vthread-4| I125: The header path "/lib/modules/4.13.0-16-generic/build/include" for the kernel "4.13.0-16-generic" is valid. Whoohoo! 2017-11-05T10:59:18.167+01:00| vthread-4| I125: The GCC version matches the kernel GCC minor version like a glove. 2017-11-05T10:59:18.167+01:00| vthread-4| I125: Validating path "/lib/modules/4.13.0-16-generic/build/include" for kernel release "4.13.0-16-generic". 2017-11-05T10:59:18.167+01:00| vthread-4| I125: Failed to find /lib/modules/4.13.0-16-generic/build/include/linux/version.h 2017-11-05T10:59:18.167+01:00| vthread-4| I125: /lib/modules/4.13.0-16-generic/build/include/linux/version.h not found, looking for generated/uapi/linux/version.h instead. 2017-11-05T10:59:18.167+01:00| vthread-4| I125: using /usr/bin/gcc for preprocess check 2017-11-05T10:59:18.175+01:00| vthread-4| I125: Preprocessed UTS_RELEASE, got value "4.13.0-16-generic". 2017-11-05T10:59:18.175+01:00| vthread-4| I125: The header path "/lib/modules/4.13.0-16-generic/build/include" for the kernel "4.13.0-16-generic" is valid. Whoohoo! 2017-11-05T10:59:18.175+01:00| vthread-4| I125: Using temp dir "/tmp". 2017-11-05T10:59:18.176+01:00| vthread-4| I125: Obtaining info using the running kernel. 2017-11-05T10:59:18.176+01:00| vthread-4| I125: Setting header path for 4.13.0-16-generic to "/lib/modules/4.13.0-16-generic/build/include". 2017-11-05T10:59:18.176+01:00| vthread-4| I125: Validating path "/lib/modules/4.13.0-16-generic/build/include" for kernel release "4.13.0-16-generic". 2017-11-05T10:59:18.176+01:00| vthread-4| I125: Failed to find /lib/modules/4.13.0-16-generic/build/include/linux/version.h 2017-11-05T10:59:18.176+01:00| vthread-4| I125: /lib/modules/4.13.0-16-generic/build/include/linux/version.h not found, looking for generated/uapi/linux/version.h instead. 2017-11-05T10:59:18.176+01:00| vthread-4| I125: using /usr/bin/gcc for preprocess check 2017-11-05T10:59:18.184+01:00| vthread-4| I125: Preprocessed UTS_RELEASE, got value "4.13.0-16-generic". 2017-11-05T10:59:18.184+01:00| vthread-4| I125: The header path "/lib/modules/4.13.0-16-generic/build/include" for the kernel "4.13.0-16-generic" is valid. Whoohoo! 2017-11-05T10:59:18.278+01:00| vthread-4| I125: found symbol version file /lib/modules/4.13.0-16-generic/build/Module.symvers 2017-11-05T10:59:18.278+01:00| vthread-4| I125: Reading symbol versions from /lib/modules/4.13.0-16-generic/build/Module.symvers. 2017-11-05T10:59:18.293+01:00| vthread-4| I125: Read 22185 symbol versions 2017-11-05T10:59:18.293+01:00| vthread-4| I125: Invoking modinfo on "vmnet". 2017-11-05T10:59:18.296+01:00| vthread-4| I125: "/sbin/modinfo" exited with status 256. 2017-11-05T10:59:18.437+01:00| vthread-4| I125: Setting destination path for vmnet to "/lib/modules/4.13.0-16-generic/misc/vmnet.ko". 2017-11-05T10:59:18.437+01:00| vthread-4| I125: Extracting the vmnet source from "/usr/lib/vmware/modules/source/vmnet.tar". 2017-11-05T10:59:18.443+01:00| vthread-4| I125: Successfully extracted the vmnet source. 2017-11-05T10:59:18.443+01:00| vthread-4| I125: Building module with command "/usr/bin/make -j12 -C /tmp/modconfig-u0n4Sg/vmnet-only auto-build HEADER_DIR=/lib/modules/4.13.0-16-generic/build/include CC=/usr/bin/gcc IS_GCC_3=no" 2017-11-05T10:59:19.933+01:00| vthread-4| W115: Failed to build vmnet. Failed to execute the build command. Linux version 4.13.0-16-generic (buildd@lgw01-amd64-013) (gcc version 5.4.0 20160609 (Ubuntu 5.4.0-6ubuntu1~16.04.4)) #19~16.04.3-Ubuntu SMP Mon Oct 16 18:59:33 UTC 2017 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1730176/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp