Thank you for your response. My laptop freezing after upgrade to 17.10 and its happening when I'm just surfing to the internet. Its freezing at all. I try ctrl+alt+f1 but nothing. No mouse move, nothing. Because im new at Ubuntu, how can test the kernel? Can you give me any specific commands for terminal? Thank you again. Wednesday, 25 October 2017, 09:31PM +03:00 from Joseph Salisbury joseph.salisb...@canonical.com :
>Also, can you add some additional details to the bug description. What >activity are you doing when the freeze happens? Is it the graphics that >freezes, or the entire system, etc? > >-- >You received this bug notification because you are subscribed to the bug >report. >https://bugs.launchpad.net/bugs/1727456 > >Title: > freezing > >Status in linux package in Ubuntu: > Incomplete > >Bug description: > freezing ubuntu 17.10 > > ProblemType: Bug > DistroRelease: Ubuntu 17.10 > Package: linux-image-4.13.0-16-generic 4.13.0-16.19 > ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 > Uname: Linux 4.13.0-16-generic x86_64 > ApportVersion: 2.20.7-0ubuntu3 > Architecture: amd64 > AudioDevicesInUse: > USER PID ACCESS COMMAND > /dev/snd/controlC0: aris 1289 F.... pulseaudio > CurrentDesktop: Unity:Unity7:ubuntu > Date: Wed Oct 25 20:50:45 2017 > HibernationDevice: RESUME=UUID=2462a1ef-16c7-42dd-ad91-31e4a9e124ab > InstallationDate: Installed on 2017-10-03 (22 days ago) > InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 >(20160719) > PccardctlIdent: > Socket 0: > no product info available > PccardctlStatus: > Socket 0: > no card > ProcFB: 0 inteldrmfb > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic >root=UUID=915a3295-058f-4ab6-84fe-f91f30f2d643 ro quiet splash vt.handoff=7 > RelatedPackageVersions: > linux-restricted-modules-4.13.0-16-generic N/A > linux-backports-modules-4.13.0-16-generic N/A > linux-firmware 1.169 > SourcePackage: linux > UpgradeStatus: Upgraded to artful on 2017-10-23 (2 days ago) > dmi.bios.date: 08/27/2008 > dmi.bios.vendor: Hewlett-Packard > dmi.bios.version: 68YGU Ver. F.0E > dmi.board.name: 30A2 > dmi.board.vendor: Hewlett-Packard > dmi.board.version: KBC Version 40.17 > dmi.chassis.asset.tag: CNU6511NPZ > dmi.chassis.type: 10 > dmi.chassis.vendor: Hewlett-Packard > dmi.modalias: >dmi:bvnHewlett-Packard:bvr68YGUVer.F.0E:bd08/27/2008:svnHewlett-Packard:pn:pvrF.0E:rvnHewlett-Packard:rn30A2:rvrKBCVersion40.17:cvnHewlett-Packard:ct10:cvr: > dmi.product.family: 103C_5336AN > dmi.product.version: F.0E > dmi.sys.vendor: Hewlett-Packard > >To manage notifications about this bug go to: >https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1727456/+subscriptions -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1727456 Title: freezing Status in linux package in Ubuntu: Incomplete Bug description: freezing ubuntu 17.10 ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: linux-image-4.13.0-16-generic 4.13.0-16.19 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: aris 1289 F.... pulseaudio CurrentDesktop: Unity:Unity7:ubuntu Date: Wed Oct 25 20:50:45 2017 HibernationDevice: RESUME=UUID=2462a1ef-16c7-42dd-ad91-31e4a9e124ab InstallationDate: Installed on 2017-10-03 (22 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-16-generic root=UUID=915a3295-058f-4ab6-84fe-f91f30f2d643 ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.13.0-16-generic N/A linux-backports-modules-4.13.0-16-generic N/A linux-firmware 1.169 SourcePackage: linux UpgradeStatus: Upgraded to artful on 2017-10-23 (2 days ago) dmi.bios.date: 08/27/2008 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 68YGU Ver. F.0E dmi.board.name: 30A2 dmi.board.vendor: Hewlett-Packard dmi.board.version: KBC Version 40.17 dmi.chassis.asset.tag: CNU6511NPZ dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvr68YGUVer.F.0E:bd08/27/2008:svnHewlett-Packard:pn:pvrF.0E:rvnHewlett-Packard:rn30A2:rvrKBCVersion40.17:cvnHewlett-Packard:ct10:cvr: dmi.product.family: 103C_5336AN dmi.product.version: F.0E dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1727456/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
