apport information ** Tags added: apport-collected sonya
** Description changed: If there's a headphones plugged into the laptop and I boot up Linux Mint 18.2 there's no sound coming from the headphones nor the laptop speakers while the sound volume is set (not muted). If I change sound volume nothing happens. If I unplug headphones speakers starts playing and if I plug headphones back they play normally. Package versions: pulseaudio 1:8.0-0ubuntu3.4 + --- + ApportVersion: 2.20.1-0ubuntu2.10 + Architecture: amd64 + AudioDevicesInUse: + USER PID ACCESS COMMAND + /dev/snd/pcmC0D0c: d 1444 F...m pulseaudio + /dev/snd/controlC0: d 1444 F.... pulseaudio + CurrentDesktop: X-Cinnamon + DistroRelease: Linux 18.2 + HibernationDevice: RESUME=UUID=d7ef911d-537d-4e41-98ac-aa09f96e3a92 + InstallationDate: Installed on 2017-10-15 (3 days ago) + InstallationMedia: Linux Mint 18.2 "Sonya" - Release amd64 20170628 + MachineType: Dell Inc. Inspiron 15-3567 + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-53-generic root=UUID=de6abe68-3448-4f7a-904f-2300ba14edbe ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 4.8.0-53.56~16.04.1-generic 4.8.17 + RelatedPackageVersions: + linux-restricted-modules-4.8.0-53-generic N/A + linux-backports-modules-4.8.0-53-generic N/A + linux-firmware 1.157.12 + Tags: sonya + Uname: Linux 4.8.0-53-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 03/23/2017 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 01.06.00 + dmi.board.name: 0D53F5 + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 9 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr01.06.00:bd03/23/2017:svnDellInc.:pnInspiron15-3567:pvr:rvnDellInc.:rn0D53F5:rvrA00:cvnDellInc.:ct9:cvr: + dmi.product.name: Inspiron 15-3567 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1724752/+attachment/4975588/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1724752 Title: No headphones sound after a boot up Status in linux package in Ubuntu: Confirmed Bug description: If there's a headphones plugged into the laptop and I boot up Linux Mint 18.2 there's no sound coming from the headphones nor the laptop speakers while the sound volume is set (not muted). If I change sound volume nothing happens. If I unplug headphones speakers starts playing and if I plug headphones back they play normally. Package versions: pulseaudio 1:8.0-0ubuntu3.4 --- ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D0c: d 1444 F...m pulseaudio /dev/snd/controlC0: d 1444 F.... pulseaudio CurrentDesktop: X-Cinnamon DistroRelease: Linux 18.2 HibernationDevice: RESUME=UUID=d7ef911d-537d-4e41-98ac-aa09f96e3a92 InstallationDate: Installed on 2017-10-15 (3 days ago) InstallationMedia: Linux Mint 18.2 "Sonya" - Release amd64 20170628 MachineType: Dell Inc. Inspiron 15-3567 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.8.0-53-generic root=UUID=de6abe68-3448-4f7a-904f-2300ba14edbe ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.8.0-53.56~16.04.1-generic 4.8.17 RelatedPackageVersions: linux-restricted-modules-4.8.0-53-generic N/A linux-backports-modules-4.8.0-53-generic N/A linux-firmware 1.157.12 Tags: sonya Uname: Linux 4.8.0-53-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 03/23/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 01.06.00 dmi.board.name: 0D53F5 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr01.06.00:bd03/23/2017:svnDellInc.:pnInspiron15-3567:pvr:rvnDellInc.:rn0D53F5:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: Inspiron 15-3567 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1724752/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
