This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1723680 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: artful -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1723680 Title: GPU Hang in Xorg rcs0 drm/i915 Status in linux package in Ubuntu: Incomplete Bug description: Distributor ID: Ubuntu Description: Ubuntu Artful Aardvark (development branch) Release: 17.10 Codename: artful When using linux kernel linux-image-4.13.0-12-generic to linux- image-4.13.0-16-generic Xorg fails to start with kernel error messages below. Kernel boots and displays messages allows for GUI to enter disk encryption key then tries to start Xorg login. Shows blank screen, sometimes part of login dialog. Then hangs and goes blank usually showing the low graphics mode error screen from Xorg and no functionality after a while. Can ctrl+alt+f1 to console. Using linux-image-4.10.0-35-generic everything works as expected. System worked without issue with Ubuntu 17.04 Kernel error messages: [ 43.836641] [drm] GPU HANG: ecode 8:0:0x00dfffff, in Xorg [1027], reason: Hang on rcs0, action: reset [ 43.836645] [drm] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace. [ 43.836646] [drm] Please file a _new_ bug report on bugs.freedesktop.org against DRI -> DRM/Intel [ 43.836647] [drm] drm/i915 developers can then reassign to the right component if it's not a kernel issue. [ 43.836648] [drm] The gpu crash dump is required to analyze gpu hangs, so please always attach it. [ 43.836649] [drm] GPU crash dump saved to /sys/class/drm/card0/error [ 43.836718] drm/i915: Resetting chip after gpu hang [ 55.812149] drm/i915: Resetting chip after gpu hang [ 63.840645] drm/i915: Resetting chip after gpu hang [ 71.836614] drm/i915: Resetting chip after gpu hang [ 79.836882] drm/i915: Resetting chip after gpu hang [ 88.828508] drm/i915: Resetting chip after gpu hang have tried kernel parameter intel_iommu=off, intel_iommu=igfx_off, i915.enable_rc6=0 with no better results. lshw, dmesg and card0/error file attached. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1723680/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp