apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1071014/+attachment/3893400/+files/ProcEnviron.txt
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1071014 Title: Nokia CS-17 mobile broadband doesn't work anymore Status in “linux” package in Ubuntu: Incomplete Bug description: Steps to reproduce: Plug in Nokia CS-17 USB mobile broadband. What should happen: The modem should be detected and the user should be able to configure the mobile broadband connection. What happens instead: Absolutely nothing. ------------------------------------------- Kernel log when the device is connected: [381116.274532] usb 1-1.1: new high-speed USB device number 7 using ehci_hcd [381116.368757] scsi8 : usb-storage 1-1.1:1.0 [381117.365941] scsi 8:0:0:0: CD-ROM Nokia Datacard CD-ROM 0001 PQ: 0 ANSI: 0 [381117.368396] sr1: scsi3-mmc drive: 0x/0x caddy [381117.368906] sr 8:0:0:0: Attached scsi CD-ROM sr1 [381117.369211] sr 8:0:0:0: Attached scsi generic sg3 type 5 [381117.449772] sr1: CDROM (ioctl) error, command: Get event status notification 4a 01 00 00 10 00 00 00 08 00 [381117.449799] sr: Sense Key : Hardware Error [current] [381117.449807] sr: Add. Sense: No additional sense information [381117.553411] sr1: CDROM (ioctl) error, command: Get event status notification 4a 01 00 00 10 00 00 00 08 00 [381117.553446] sr: Sense Key : Hardware Error [current] [381117.553457] sr: Add. Sense: No additional sense information Output of sudo usb-devices: T: Bus=01 Lev=02 Prnt=02 Port=00 Cnt=01 Dev#= 6 Spd=480 MxCh= 0 D: Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1 P: Vendor=0421 ProdID=0622 Rev=00.01 S: Manufacturer=Nokia S: Product=Nokia Datacard S: SerialNumber=4CC03614CA2E62E7498AB72726150A37EB8BB978 C: #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=100mA I: If#= 0 Alt= 0 #EPs= 2 Cls=08(stor.) Sub=06 Prot=50 Driver=(none) ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: usb-modeswitch 1.2.3+repack0-1ubuntu2 ProcVersionSignature: Ubuntu 3.2.0-31.50-generic 3.2.28 Uname: Linux 3.2.0-31-generic x86_64 ApportVersion: 2.0.1-0ubuntu14 Architecture: amd64 Date: Wed Oct 24 23:25:16 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: usb-modeswitch UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.12.5-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: jussil 10080 F.... pulseaudio /dev/snd/controlC1: jussil 10080 F.... pulseaudio /dev/snd/controlC0: jussil 10080 F.... pulseaudio DistroRelease: Ubuntu 13.10 HibernationDevice: RESUME=UUID=298e5f46-7d22-4a06-816c-cadf70fc84ca InstallationDate: Installed on 2013-10-20 (7 days ago) InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1) MachineType: System manufacturer P5QL PRO MarkForUpload: True Package: linux (not installed) ProcFB: 0 nouveaufb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=3994646e-c97d-4297-827b-08d422953a14 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-3.11.0-12-generic N/A linux-backports-modules-3.11.0-12-generic N/A linux-firmware 1.116 RfKill: Tags: saucy Uname: Linux 3.11.0-12-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: dmi.bios.date: 07/01/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1004 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5QL PRO dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1004:bd07/01/2009:svnSystemmanufacturer:pnP5QLPRO:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QLPRO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: P5QL PRO dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1071014/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp