I have a very similar or the exact same issue, but with the touchpad used on
Dell's XPS 9550.
In this case the touchpad being used as reported by "cat
/proc/bus/input/devices" is: DLL06E4:01 06CB:7A13 Touchpad
It shows up if I run "xinput list" as well. However. I usually have a
generic Synaptics touchpad entry there as well, but in order for palm
detection to work I had to disable it by entering the following in "51
-synaptics-quirks.conf" under /usr/share/X11/xorg.conf.d:
# Disable generic Synaptics device, as we're using
# "DLL0704:01 06CB:76AE Touchpad"
# Having multiple touchpad devices running confuses syndaemon
Section "InputClass"
Identifier "SynPS/2 Synaptics TouchPad"
MatchProduct "SynPS/2 Synaptics TouchPad"
MatchIsTouchpad "on"
MatchOS "Linux"
MatchDevicePath "/dev/input/event*"
Option "Ignore" "on"
EndSection
Right after login it works just like it should and in Windows the issue
is not present so I know it's not hardware related. But after a random
amount of time the "tap to click" function and scrolling stops working.
The mouse pointer can still be used and the physical clicks work. It's
really annoying not being able to scroll or tap to click using the
touchpad. The options are enabled in the GUI settings.
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1587913
Title:
Ubuntu 16.04 Two finger scrolling/multitouch not working
Status in linux package in Ubuntu:
Triaged
Bug description:
I've done a fresh install of Ubuntu 16.04 on my Asus G501 but the two
finger scrolling isn't working. The touchpad works but sometimes after
restarting it doesn't get detected and so I have to shutdown in order
to get it working again.
I'm running the latest bios for my model 206, and have updated to the
mainline kernel 4.6.
My xinput list shows the following;
Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ FTE1001:00 0B05:0101 id=11 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Video Bus id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ USB2.0 HD UVC WebCam id=10 [slave keyboard (3)]
↳ Asus WMI hotkeys id=12 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
WORKAROUND: https://github.com/vlasenko/hid-asus-fte-dkms
---
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: josh 1684 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
HibernationDevice: RESUME=UUID=79b14c98-ef5a-4add-a8b0-8529f66d7165
InstallationDate: Installed on 2016-05-28 (5 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
(20160420.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8087:0a2a Intel Corp.
Bus 001 Device 002: ID 04f2:b3fd Chicony Electronics Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. G501VW
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic.efi.signed
root=UUID=f4198650-b09e-454f-b7b7-1f07576eb8d2 ro quiet splash
nouveau.modeset=0 acpi_osi=! acpi_backlight=native vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
RelatedPackageVersions:
linux-restricted-modules-4.4.0-22-generic N/A
linux-backports-modules-4.4.0-22-generic N/A
linux-firmware 1.157
Tags: xenial
Uname: Linux 4.4.0-22-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip input lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/16/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: G501VW.206
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: G501VW
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrG501VW.206:bd03/16/2016:svnASUSTeKCOMPUTERINC.:pnG501VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG501VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: G501VW
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
---
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
BootLog: /dev/sda5: clean, 256126/1525920 files, 1438889/6103552 blocks
CurrentDesktop: Unity
DistUpgraded: Fresh install
DistroCodename: xenial
DistroRelease: Ubuntu 16.04
DistroVariant: ubuntu
InstallationDate: Installed on 2016-05-28 (5 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
(20160420.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 8087:0a2a Intel Corp.
Bus 001 Device 002: ID 04f2:b3fd Chicony Electronics Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. G501VW
Package: xserver-xorg-input-synaptics 1.8.2-1ubuntu3 [modified:
usr/share/X11/xorg.conf.d/50-synaptics.conf]
PackageArchitecture: amd64
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic.efi.signed
root=UUID=f4198650-b09e-454f-b7b7-1f07576eb8d2 ro quiet splash
nouveau.modeset=0 acpi_osi=! acpi_backlight=native vt.handoff=7
ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
Tags: xenial ubuntu
Uname: Linux 4.4.0-22-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip input lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/16/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: G501VW.206
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: G501VW
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrG501VW.206:bd03/16/2016:svnASUSTeKCOMPUTERINC.:pnG501VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG501VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: G501VW
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20160325-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.12-1build2
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