*** This bug is a duplicate of bug 1678184 *** https://bugs.launchpad.net/bugs/1678184
Followed the instructions from here and from duplicate, but nvme_core.default_ps_max_latency_us=6000 did not work for me. I'm now 0 and will try if this helps. 17.04 4.12 from mainline, Bios from May, Dell Precision 5510, Samsung 512 GB -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-signed in Ubuntu. https://bugs.launchpad.net/bugs/1682704 Title: nvme controller is down will reset (regression in zesty on XPS laptop) Status in linux-signed package in Ubuntu: Confirmed Bug description: I've just upgraded a Dell XPS 15" (9550, early 2016 model) with a Samsung NVME drive. Machine was stable under Kubuntu 16.10 with the same drive. After the upgrade to Zesty I've now seen 3 hard lockups (machine loses root fs) with the following message printed: nvme controller is down will reset there are also messages printed to the virtual console reporting failure to write to the underlying disk from the home-directory encfs. Linux tass 4.10.0-19-generic #21-Ubuntu SMP Thu Apr 6 17:04:57 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux Ubuntu 17.04 (Kubuntu) dmesg about nvme: [ 1.748864] nvme nvme0: pci function 0000:04:00.0 [ 1.864553] nvme0n1: p1 p2 p3 p4 p5 p6 [ 2.961181] EXT4-fs (nvme0n1p6): mounted filesystem with ordered data mode. Opts: (null) [ 4.172546] EXT4-fs (nvme0n1p6): re-mounted. Opts: errors=remount-ro NVME cli shows 57 errors in the error-log, all seeming to be invalid field or invalid namespace. Not sure if that's since boot or since machine creation. Smartctrl shows... smartctl 6.6 2016-05-31 r4324 [x86_64-linux-4.10.0-19-generic] (local build) Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Number: PM951 NVMe SAMSUNG 512GB Serial Number: S29PNXAH142328 Firmware Version: BXV77D0Q PCI Vendor/Subsystem ID: 0x144d IEEE OUI Identifier: 0x002538 Controller ID: 1 Number of Namespaces: 1 Namespace 1 Size/Capacity: 512,110,190,592 [512 GB] Namespace 1 Utilization: 365,503,283,200 [365 GB] Namespace 1 Formatted LBA Size: 512 Local Time is: Thu Apr 13 23:21:32 2017 EDT Firmware Updates (0x06): 3 Slots Optional Admin Commands (0x0017): Security Format Frmw_DL *Other* Optional NVM Commands (0x001f): Comp Wr_Unc DS_Mngmt Wr_Zero Sav/Sel_Feat Maximum Data Transfer Size: 32 Pages Supported Power States St Op Max Active Idle RL RT WL WT Ent_Lat Ex_Lat 0 + 6.00W - - 0 0 0 0 5 5 1 + 4.20W - - 1 1 1 1 30 30 2 + 3.10W - - 2 2 2 2 100 100 3 - 0.0700W - - 3 3 3 3 500 5000 4 - 0.0050W - - 4 4 4 4 2000 22000 Supported LBA Sizes (NSID 0x1) Id Fmt Data Metadt Rel_Perf 0 + 512 0 0 === START OF SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED SMART/Health Information (NVMe Log 0x02, NSID 0xffffffff) Critical Warning: 0x00 Temperature: 35 Celsius Available Spare: 100% Available Spare Threshold: 50% Percentage Used: 0% Data Units Read: 2,724,346 [1.39 TB] Data Units Written: 6,568,756 [3.36 TB] Host Read Commands: 52,921,997 Host Write Commands: 157,530,880 Controller Busy Time: 1,349 Power Cycles: 831 Power On Hours: 5,358 Unsafe Shutdowns: 46 Media and Data Integrity Errors: 0 Error Information Log Entries: 57 Error Information (NVMe Log 0x01, max 64 entries) Num ErrCount SQId CmdId Status PELoc LBA NSID VS 0 57 0 0x0004 0x4016 0x000 0 1 - 1 56 0 0x0004 0x4016 0x000 0 1 - 2 55 0 0x0004 0x4016 0x000 0 1 - 3 54 0 0x0004 0x4016 0x000 0 1 - 4 53 0 0x0004 0x4016 0x000 0 1 - 5 52 0 0x0004 0x4016 0x000 0 1 - 6 51 0 0x0004 0x4016 0x000 0 1 - 7 50 0 0x0004 0x4016 0x000 0 1 - 8 49 0 0x001f 0x4004 0x000 0 0 - 9 48 0 0x001e 0x4004 0x000 0 0 - 10 47 0 0x001f 0x4004 0x000 0 0 - 11 46 0 0x001e 0x4004 0x000 0 0 - 12 45 0 0x001f 0x4004 0x000 0 0 - 13 44 0 0x001e 0x4004 0x000 0 0 - 14 43 0 0x0000 0x4016 0x000 0 1 - 15 42 0 0x0004 0x4016 0x000 0 1 - ... (41 entries not shown) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed/+bug/1682704/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp