*** This bug is a duplicate of bug 1701085 *** https://bugs.launchpad.net/bugs/1701085
** Attachment removed: "DuplicateSignature.txt" https://bugs.launchpad.net/bugs/1701353/+attachment/4906013/+files/DuplicateSignature.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1701353 Title: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 Status in linux package in Ubuntu: New Bug description: "Ubuntu Software" was installing an OS update, and hung. I looked online, and most people said the solution was to reboot, which I did. When it restarted I got this error message. ProblemType: Package DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-83-generic (not installed) ProcVersionSignature: Ubuntu 4.4.0-81.104-generic 4.4.67 Uname: Linux 4.4.0-81-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC3: steven 2292 F.... pulseaudio /dev/snd/controlC2: steven 2292 F.... pulseaudio /dev/snd/controlC0: steven 2292 F.... pulseaudio /dev/snd/controlC1: steven 2292 F.... pulseaudio Date: Thu Jun 29 22:36:25 2017 ErrorMessage: subprocess new pre-installation script returned error exit status 128 HibernationDevice: RESUME=UUID=dcb0a391-648a-42f9-a40e-561fda0712d5 InstallationDate: Installed on 2015-04-27 (794 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: ASUS All Series ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-81-generic.efi.signed root=UUID=6c85416c-17b1-4fd8-ab48-1ef26b34ed19 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc N/A SourcePackage: linux Title: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/25/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0910 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Q87T dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0910:bd11/25/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnQ87T:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: All Series dmi.product.version: System Version dmi.sys.vendor: ASUS To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1701353/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp