*** This bug is a duplicate of bug 1701085 *** https://bugs.launchpad.net/bugs/1701085
** Attachment removed: "DuplicateSignature.txt" https://bugs.launchpad.net/bugs/1701158/+attachment/4905140/+files/DuplicateSignature.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1701158 Title: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 Status in linux package in Ubuntu: Confirmed Bug description: Tried to do the update. It was installing OS updates and a Gnome File Manager. Got stuck on the inatalling - progress bar was about 2/3. Waited about 2 hrs, no change so I rebooted the machine and got this error message about failure to install this package... ProblemType: Package DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-83-generic (not installed) ProcVersionSignature: Ubuntu 4.4.0-81.104-generic 4.4.67 Uname: Linux 4.4.0-81-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: rrenzetti 1957 F.... pulseaudio /dev/snd/controlC0: rrenzetti 1957 F.... pulseaudio Date: Wed Jun 28 21:15:20 2017 ErrorMessage: subprocess new pre-installation script returned error exit status 128 HibernationDevice: RESUME=UUID=bfa7d3a4-b058-482f-ba58-a1675e59ecfc InstallationDate: Installed on 2016-11-26 (215 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) IwConfig: lo no wireless extensions. eno1 no wireless extensions. MachineType: LENOVO 4352H1U ProcFB: 0 nouveaufb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-81-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.11 RfKill: SourcePackage: linux Title: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/05/2013 dmi.bios.vendor: LENOVO dmi.bios.version: A2KT34AUS dmi.board.name: LENOVO dmi.board.vendor: LENOVO dmi.board.version: 0B98401 PRO dmi.chassis.type: 7 dmi.chassis.vendor: LENOVO dmi.chassis.version: NONE dmi.modalias: dmi:bvnLENOVO:bvrA2KT34AUS:bd12/05/2013:svnLENOVO:pn4352H1U:pvrThinkStationS30:rvnLENOVO:rnLENOVO:rvr0B98401PRO:cvnLENOVO:ct7:cvrNONE: dmi.product.name: 4352H1U dmi.product.version: ThinkStation S30 dmi.sys.vendor: LENOVO To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1701158/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp