*** This bug is a duplicate of bug 1701085 *** https://bugs.launchpad.net/bugs/1701085
Public bug reported: no error displayed just update was frozen using ubuntu software, update tab ProblemType: Package DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-83-generic (not installed) ProcVersionSignature: Ubuntu 4.4.0-81.104-generic 4.4.67 Uname: Linux 4.4.0-81-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: bruhen 1962 F.... pulseaudio Date: Thu Jun 29 10:01:24 2017 ErrorMessage: subprocess new pre-installation script returned error exit status 128 HibernationDevice: RESUME=UUID=a77e54b9-89b5-4801-9cf7-3a239867d535 InstallationDate: Installed on 2017-03-11 (110 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 046d:c018 Logitech, Inc. Optical Wheel Mouse Bus 001 Device 002: ID 413c:2003 Dell Computer Corp. Keyboard Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M. ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-81-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc N/A RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux Title: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/08/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Z170M-D3H-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd09/08/2015:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ170M-D3H-CF:rvrx.x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To be filled by O.E.M. dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: Gigabyte Technology Co., Ltd. ** Affects: linux (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-package xenial -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1701314 Title: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 Status in linux package in Ubuntu: New Bug description: no error displayed just update was frozen using ubuntu software, update tab ProblemType: Package DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-83-generic (not installed) ProcVersionSignature: Ubuntu 4.4.0-81.104-generic 4.4.67 Uname: Linux 4.4.0-81-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: bruhen 1962 F.... pulseaudio Date: Thu Jun 29 10:01:24 2017 ErrorMessage: subprocess new pre-installation script returned error exit status 128 HibernationDevice: RESUME=UUID=a77e54b9-89b5-4801-9cf7-3a239867d535 InstallationDate: Installed on 2017-03-11 (110 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 046d:c018 Logitech, Inc. Optical Wheel Mouse Bus 001 Device 002: ID 413c:2003 Dell Computer Corp. Keyboard Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M. ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-81-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc N/A RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux Title: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/08/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F3 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Z170M-D3H-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF3:bd09/08/2015:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ170M-D3H-CF:rvrx.x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To be filled by O.E.M. dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: Gigabyte Technology Co., Ltd. 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