*** This bug is a duplicate of bug 1701085 *** https://bugs.launchpad.net/bugs/1701085
Thank you for taking the time to report this crash and helping to make this software better. This particular crash has already been reported and is a duplicate of bug #1701085, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find. ** Tags removed: need-duplicate-check ** This bug has been marked a duplicate of bug 1701085 package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1701090 Title: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 Status in linux package in Ubuntu: New Bug description: Was prompted that there was a software update. After clicking install it seemed to hang at about 75% progress. I decided to restart the PC. On startup several popups warning of system errors occurred. ProblemType: Package DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-83-generic (not installed) ProcVersionSignature: Ubuntu 4.8.0-56.61~16.04.1-generic 4.8.17 Uname: Linux 4.8.0-56-generic x86_64 NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.1-0ubuntu2.6 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: aart 1881 F.... pulseaudio /dev/snd/controlC1: aart 1881 F.... pulseaudio /dev/snd/controlC0: aart 1881 F.... pulseaudio Date: Thu Jun 29 09:28:00 2017 ErrorMessage: subprocess new pre-installation script returned error exit status 128 HibernationDevice: RESUME=UUID=c7324750-f7d8-449c-8697-68a5396450a6 InstallationDate: Installed on 2017-06-05 (23 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M. ProcFB: 0 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-56-generic root=UUID=a37c9ec1-4de8-406b-8667-8cbdc5b822fa ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.11 RfKill: SourcePackage: linux Title: package linux-image-4.4.0-83-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/13/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P2.50 dmi.board.name: H97 Performance dmi.board.vendor: ASRock dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.50:bd06/13/2016:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH97Performance:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To Be Filled By O.E.M. dmi.product.version: To Be Filled By O.E.M. dmi.sys.vendor: To Be Filled By O.E.M. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1701090/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp