You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"


** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1699040

Title:
  package linux-image-4.4.0-81-generic 4.4.0-81.104 failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 128

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Ubuntu software has stopped working. Installed using #apt upgrade

  /proc/version_signature:  Ubuntu 4.4.0-81.104-generic 4.4.67

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-81-generic 4.4.0-81.104
  ProcVersionSignature: Ubuntu 4.4.0-81.104-generic 4.4.67
  Uname: Linux 4.4.0-81-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2.6
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  mike       4157 F.... pulseaudio
   /dev/snd/controlC3:  mike       4157 F.... pulseaudio
   /dev/snd/controlC1:  mike       4157 F.... pulseaudio
   /dev/snd/controlC0:  mike       4157 F.... pulseaudio
  Date: Mon Jun 19 23:42:03 2017
  ErrorMessage: subprocess new pre-installation script returned error exit 
status 128
  HibernationDevice: RESUME=UUID=a88d0897-c0e9-49c1-9596-1d2db8bd37bf
  InstallationDate: Installed on 2016-06-20 (364 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
  IwConfig:
   lo        no wireless extensions.
   
   enp0s25   no wireless extensions.
  MachineType: Gateway FX6800-01e
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-81-generic 
root=UUID=21512a48-68dd-4f8f-8e1a-0b8166103976 ro quiet splash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.11
  RfKill:
   
  SourcePackage: linux
  Title: package linux-image-4.4.0-81-generic 4.4.0-81.104 failed to 
install/upgrade: subprocess new pre-installation script returned error exit 
status 128
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/11/2009
  dmi.bios.vendor: AMI
  dmi.bios.version: R01-A4
  dmi.board.name: TBGM01
  dmi.board.vendor: Gateway
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gateway
  dmi.modalias: 
dmi:bvnAMI:bvrR01-A4:bd02/11/2009:svnGateway:pnFX6800-01e:pvr:rvnGateway:rnTBGM01:rvr:cvnGateway:ct3:cvr:
  dmi.product.name: FX6800-01e
  dmi.sys.vendor: Gateway

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