Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.12 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.12-rc5 ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1697379 Title: USB ports die randomly Status in linux package in Ubuntu: Incomplete Bug description: All USB ports died randomly, dmesg states "HC died; cleaning up". Users lose control on machines with USB-keyboards. I'm lucky to work on a laptop with an integrated keyboard. USB cannot be reset with reloading the usbhid module. Reboot necessary ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-78-generic 4.4.0-78.99 ProcVersionSignature: Ubuntu 4.4.0-78.99-generic 4.4.62 Uname: Linux 4.4.0-78-generic x86_64 NonfreeKernelModules: nvidia_drm nvidia_modeset nvidia ApportVersion: 2.20.1-0ubuntu2.4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: pia 2794 F.... pulseaudio /dev/snd/controlC0: pia 2794 F.... pulseaudio CurrentDesktop: GNOME Date: Mon Jun 12 09:47:42 2017 InstallationDate: Installed on 2015-11-05 (584 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Notebook W230SS ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-78-generic root=UUID=2329e937-a4e4-4efc-a999-c0fa7d44c92b ro uveau.modeset=0 acpi_enforce_resources=lax nosplash uveau.modeset=0 acpi_enforce_resources=lax acpi_enforce_resources=lax RelatedPackageVersions: linux-restricted-modules-4.4.0-78-generic N/A linux-backports-modules-4.4.0-78-generic N/A linux-firmware 1.157.8 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/15/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: W230SS dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: Notebook dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd04/15/2014:svnNotebook:pnW230SS:pvrNotApplicable:rvnNotebook:rnW230SS:rvrNotApplicable:cvnNotebook:ct9:cvrN/A: dmi.product.name: W230SS dmi.product.version: Not Applicable dmi.sys.vendor: Notebook To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1697379/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
