Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.12 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.12-rc3 ** Changed in: linux (Ubuntu) Importance: Undecided => Low ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1694860 Title: package linux-image-4.10.0-21-generic 4.10.0-21.23 failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 Status in linux package in Ubuntu: Incomplete Bug description: Encountered error on installing OS update. ProblemType: Package DistroRelease: Ubuntu 17.04 Package: linux-image-4.10.0-21-generic 4.10.0-21.23 ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8 Uname: Linux 4.10.0-20-generic x86_64 ApportVersion: 2.20.4-0ubuntu4.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: michael 2011 F.... pulseaudio /dev/snd/controlC1: michael 2011 F.... pulseaudio Date: Wed May 31 19:23:59 2017 ErrorMessage: subprocess new pre-installation script returned error exit status 128 HibernationDevice: RESUME=UUID=5113d727-1176-41e5-a79a-fde6519cc6f3 InstallationDate: Installed on 2016-12-08 (174 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) MachineType: TOSHIBA Satellite P55t-A ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-20-generic.efi.signed root=UUID=09e39bab-239d-409f-bd53-1958a90cc772 ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc N/A SourcePackage: linux Title: package linux-image-4.10.0-21-generic 4.10.0-21.23 failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/04/2013 dmi.bios.vendor: TOSHIBA dmi.bios.version: 1.50 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: VG10ST dmi.board.vendor: TOSHIBA dmi.board.version: To be filled by O.E.M. dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: TOSHIBA dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnTOSHIBA:bvr1.50:bd11/04/2013:svnTOSHIBA:pnSatelliteP55t-A:pvrPSPMJU-07002J:rvnTOSHIBA:rnVG10ST:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.: dmi.product.name: Satellite P55t-A dmi.product.version: PSPMJU-07002J dmi.sys.vendor: TOSHIBA To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1694860/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
