Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.12 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.12-rc2 ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1693677 Title: Bluetooth and wifi not working Status in linux package in Ubuntu: Incomplete Bug description: Am unable to connect my laptop with any other devices using bluetooth and wifi. It does not show any device list eventhough it is turned on. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-78-generic 4.4.0-78.99 ProcVersionSignature: Ubuntu 4.4.0-78.99-generic 4.4.62 Uname: Linux 4.4.0-78-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: siddharth 1573 F.... pulseaudio /dev/snd/controlC0: siddharth 1573 F.... pulseaudio CurrentDesktop: Unity Date: Fri May 26 10:13:59 2017 InstallationDate: Installed on 2017-04-12 (43 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) IwConfig: enp7s0 no wireless extensions. lo no wireless extensions. ppp0 no wireless extensions. MachineType: Dell Inc. Inspiron 3543 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-78-generic.efi.signed root=UUID=718e2720-e3ad-4111-9b51-861762095f1c ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-78-generic N/A linux-backports-modules-4.4.0-78-generic N/A linux-firmware 1.157.10 RfKill: 0: hci0: Bluetooth Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/16/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A07 dmi.board.name: 04XW3R dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA07:bd10/16/2015:svnDellInc.:pnInspiron3543:pvrA07:rvnDellInc.:rn04XW3R:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Inspiron 3543 dmi.product.version: A07 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1693677/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
