Public bug reported:
Several times I have tried to update the system from the "Ubuntu
software" application simply clicking the install button. However,
observing the micro progress bar in the button, the application halts
half-way through the installation process.
ProblemType: Package
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-21-generic (not installed)
ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8
Uname: Linux 4.10.0-20-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: keld 1764 F.... pulseaudio
/dev/snd/controlC0: keld 1764 F.... pulseaudio
Date: Wed May 17 23:44:21 2017
ErrorMessage: subprocess new pre-installation script returned error exit status
128
InstallationDate: Installed on 2017-04-20 (27 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
IwConfig:
enp3s0 no wireless extensions.
lo no wireless extensions.
MachineType: MSI MS-7A62
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-20-generic
root=UUID=8c4b01d4-278f-4a0a-bbab-196166e1c2c8 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu2
RfKill:
SourcePackage: linux
Title: package linux-image-4.10.0-21-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error exit
status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/30/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2.00
dmi.board.asset.tag: Default string
dmi.board.name: H270 GAMING M3 (MS-7A62)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr2.00:bd11/30/2016:svnMSI:pnMS-7A62:pvr1.0:rvnMSI:rnH270GAMINGM3(MS-7A62):rvr1.0:cvnMSI:ct3:cvr1.0:
dmi.product.name: MS-7A62
dmi.product.version: 1.0
dmi.sys.vendor: MSI
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package zesty
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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1691800
Title:
package linux-image-4.10.0-21-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 128
Status in linux package in Ubuntu:
New
Bug description:
Several times I have tried to update the system from the "Ubuntu
software" application simply clicking the install button. However,
observing the micro progress bar in the button, the application halts
half-way through the installation process.
ProblemType: Package
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-21-generic (not installed)
ProcVersionSignature: Ubuntu 4.10.0-20.22-generic 4.10.8
Uname: Linux 4.10.0-20-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: keld 1764 F.... pulseaudio
/dev/snd/controlC0: keld 1764 F.... pulseaudio
Date: Wed May 17 23:44:21 2017
ErrorMessage: subprocess new pre-installation script returned error exit
status 128
InstallationDate: Installed on 2017-04-20 (27 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
IwConfig:
enp3s0 no wireless extensions.
lo no wireless extensions.
MachineType: MSI MS-7A62
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-20-generic
root=UUID=8c4b01d4-278f-4a0a-bbab-196166e1c2c8 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu2
RfKill:
SourcePackage: linux
Title: package linux-image-4.10.0-21-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error exit
status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/30/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2.00
dmi.board.asset.tag: Default string
dmi.board.name: H270 GAMING M3 (MS-7A62)
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr2.00:bd11/30/2016:svnMSI:pnMS-7A62:pvr1.0:rvnMSI:rnH270GAMINGM3(MS-7A62):rvr1.0:cvnMSI:ct3:cvr1.0:
dmi.product.name: MS-7A62
dmi.product.version: 1.0
dmi.sys.vendor: MSI
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