Closing this and opening a new because the biggest problem was the USB extension cord I was using. When using another type, the camera works much better.
** Changed in: linux (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1240871 Title: Tandberg (Cisco) camera does not work Status in “linux” package in Ubuntu: Invalid Bug description: When I try to use my Tandberg PrecisionHD (Cisco) Camera, it only works for a couple of seconds. I can see lots of errors in dmesg/syslog. [33595.304568] usb 2-1.7: USB disconnect, device number 9 [33595.305327] cannot submit urb (err = -19) [33596.781628] usb 2-1.7: new high-speed USB device number 10 using ehci-pci [33596.874090] usb 2-1.7: New USB device found, idVendor=1f82, idProduct=0001 [33596.874096] usb 2-1.7: New USB device strings: Mfr=0, Product=0, SerialNumber=3 [33596.874099] usb 2-1.7: SerialNumber: HDA1AP47D01018 [33601.872595] 10:1:1: cannot set freq 48000 to ep 0x86 [33603.850639] 10:1:1: cannot set freq 48000 to ep 0x86 [33603.854884] 10:1:1: cannot set freq 48000 to ep 0x86 [33603.859131] 10:1:1: cannot set freq 48000 to ep 0x86 [33603.863505] 10:1:1: cannot set freq 48000 to ep 0x86 [33603.867886] 10:1:1: cannot set freq 48000 to ep 0x86 [33603.876380] 10:1:1: usb_set_interface failed (-71) [33603.880635] 10:1:1: usb_set_interface failed (-71) [33603.884876] 10:1:1: usb_set_interface failed (-71) [33603.889242] 10:1:1: usb_set_interface failed (-71) [33603.893489] 10:1:1: usb_set_interface failed (-71) [33603.897737] 10:1:1: usb_set_interface failed (-71) [33603.901996] 10:1:1: usb_set_interface failed (-71) [33603.906255] 10:1:1: usb_set_interface failed (-71) [33603.910491] 10:1:1: usb_set_interface failed (-71) [33603.914880] 10:1:1: usb_set_interface failed (-71) [33603.919617] 10:1:1: usb_set_interface failed (-71) [33603.923864] 10:1:1: usb_set_interface failed (-71) [33603.928113] 10:1:1: usb_set_interface failed (-71) [33603.932373] 10:1:1: usb_set_interface failed (-71) [33603.936734] 10:1:1: usb_set_interface failed (-71) [33603.949984] 10:1:1: usb_set_interface failed (-71) [33603.954232] 10:1:1: usb_set_interface failed (-71) [33603.958479] 10:1:1: usb_set_interface failed (-71) [33603.962729] 10:1:1: usb_set_interface failed (-71) [33603.966995] 10:1:1: usb_set_interface failed (-71) [33603.971354] 10:1:1: usb_set_interface failed (-71) [33603.975601] 10:1:1: usb_set_interface failed (-71) [33603.979864] 10:1:1: usb_set_interface failed (-71) [33603.984121] 10:1:1: usb_set_interface failed (-71) [33603.988476] 10:1:1: usb_set_interface failed (-71) [33603.992988] 10:1:1: usb_set_interface failed (-71) [33603.997231] 10:1:1: usb_set_interface failed (-71) [33604.001470] 10:1:1: usb_set_interface failed (-71) [33604.005725] 10:1:1: usb_set_interface failed (-71) [33604.006595] usb 2-1.7: USB disconnect, device number 10 [33604.010087] 10:1:1: usb_set_interface failed (-71) [33605.227699] usb 2-1.7: new high-speed USB device number 11 using ehci-pci [33605.320968] usb 2-1.7: New USB device found, idVendor=1f82, idProduct=0001 [33605.320974] usb 2-1.7: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [33605.320977] usb 2-1.7: Product: TANDBERG HD [33605.320979] usb 2-1.7: Manufacturer: TANDBERG [33605.320982] usb 2-1.7: SerialNumber: AA1AP47D01018 [33605.322554] uvcvideo: Found UVC 1.00 device TANDBERG HD (1f82:0001) [33605.323405] input: TANDBERG HD as /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.7/2-1.7:1.0/input/input17 ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: linux-image-generic 3.11.0.12.13 ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3 Uname: Linux 3.11.0-12-generic i686 NonfreeKernelModules: nvidia ApportVersion: 2.12.5-0ubuntu2 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC2: thnov 2778 F.... pulseaudio /dev/snd/controlC1: thnov 2778 F.... pulseaudio /dev/snd/controlC0: thnov 2778 F.... pulseaudio Date: Thu Oct 17 10:59:36 2013 HibernationDevice: RESUME=UUID=4892ec72-b3f2-48dc-8fcc-518014fff7cb InstallationDate: Installed on 2012-08-03 (439 days ago) InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423) IwConfig: lo no wireless extensions. eth0 no wireless extensions. MachineType: System manufacturer System Product Name MarkForUpload: True ProcFB: 0 VESA VGA ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic root=UUID=655cc4fd-a805-4281-b44a-cd6e9b5b2022 ro quiet splash nomodeset video=uvesafb:mode_option=1280x800-24,mtrr=3,scroll=ywrap RelatedPackageVersions: linux-restricted-modules-3.11.0-12-generic N/A linux-backports-modules-3.11.0-12-generic N/A linux-firmware 1.116 RfKill: SourcePackage: linux UpgradeStatus: Upgraded to saucy on 2013-09-28 (19 days ago) dmi.bios.date: 06/04/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1302 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: P8H77-M LE dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1302:bd06/04/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8H77-MLE:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1240871/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp