Hi Joseph,

I appreciate your help with this issue.

I got the laptop late on 2015 new and installed 16.04 removing the
original OS (Win10).

The issue has been there since the very first start on Ubuntu 16.04 but
Windows 10 never had issues.

As for the upstream kernel, I see several Kernels 4.10 and 4.10.1, sorry
but your instruction is vague. I am not going to guess and install
without a very specific target.

Is there other specific log of settings you need to see before trying
any install?

Let me know.

Thanks.

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You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1668006

Title:
  Keyboard unresponsive after suspend Ubuntu 16.04 with touchscreen

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Ubuntu 16.04 64 bit
  Toshiba Satellite P55W-C with touchscreen
  CPU: Intel® Core™ i7-5500U CPU @ 2.40GHz × 4 
  Video Card: Intel® HD Graphics 5500 (Broadwell GT2) 
  Display: 15.6” diagonal widescreen TruBrite ® TFT LCD display at 1920 x 1080
  native resolution (FHD)

  After suspend, several times the keyboard is unresponsive.

  Touchscreen remain responsive all the time so I had to suspend again
  using the touchscreen and try again until keyboard is finally
  responsive.

  Already tried with an edit to /etc/default/grub
  Changed the line
  GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"
  to
  GRUB_CMDLINE_LINUX_DEFAULT="quiet splash atkbd.reset"

  Then run update-grub, and reboot.

  That did not fix the issue.

  I have attached the output of  ubuntu-bug linux, what other
  information is needed to fix the issue?

  What do you suggest to solve the issue?

  Thanks.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.4.0-64-generic 4.4.0-64.85
  ProcVersionSignature: Ubuntu 4.4.0-64.85-generic 4.4.44
  Uname: Linux 4.4.0-64-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  arturo     2047 F.... pulseaudio
   /dev/snd/pcmC1D0p:   arturo     2047 F...m pulseaudio
   /dev/snd/controlC1:  arturo     2047 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Feb 25 23:23:09 2017
  HibernationDevice: RESUME=UUID=16283a3e-099e-4e71-9bb9-60cae60bfc06
  InstallationDate: Installed on 2016-05-31 (271 days ago)
  InstallationMedia: Ubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64 
(20160217.1)
  MachineType: TOSHIBA Satellite P55W-C
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-64-generic 
root=UUID=13ab440b-6f1e-465c-969e-b434431dce7d ro quiet splash atkbd.reset 
vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.4.0-64-generic N/A
   linux-backports-modules-4.4.0-64-generic  N/A
   linux-firmware                            1.157.8
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/01/2015
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 5.00
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: 0692
  dmi.board.vendor: FF40
  dmi.board.version: 2.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr5.00:bd07/01/2015:svnTOSHIBA:pnSatelliteP55W-C:pvrPSPVJU-00V016:rvnFF40:rn0692:rvr2.0:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite P55W-C
  dmi.product.version: PSPVJU-00V016
  dmi.sys.vendor: TOSHIBA

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