This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:
apport-collect 1665911
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1665911
Title:
Linux 4.8 hangs system when playing video
Status in linux package in Ubuntu:
Incomplete
Bug description:
I recently updated to the 16.04.2 LTS release and installed the new
HWE stack which installed kernel 4.8. Ever since, my machine
completely freezes when playing video (eg. Youtube). I have to power
off or hard reset using physical buttons to recover. Nothing seems to
be written to the logs.
Please let me know how to get additional information to help diagnose
the issue.
Thanks.
Release: Ubuntu 4.8.0-36.36~16.04.1-generic 4.8.11
System: Host: rsk4 Kernel: 4.8.0-36-generic x86_64 (64 bit gcc: 5.4.0)
Desktop: Unity 7.4.0 (Gtk 2.24.30) Distro: Ubuntu 16.04 xenial
Machine: Mobo: ASUSTeK model: M5A99FX PRO R2.0 v: Rev 1.xx
Bios: American Megatrends v: 2501 date: 04/07/2014
CPU: Quad core AMD FX-8350 Eight-Core (-HT-MCP-) cache: 8192 KB
flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm) bmips:
32107
clock speeds: max: 4000 MHz 1: 1400 MHz 2: 1400 MHz 3: 1400 MHz
4: 1400 MHz 5: 1400 MHz 6: 1400 MHz 7: 1400 MHz 8: 1400 MHz
Graphics: Card: NVIDIA GK106 [GeForce GTX 650 Ti] bus-ID: 01:00.0
Display Server: X.Org 1.18.4 driver: nvidia
Resolution: 1920x1080@60.00hz, 1920x1080@59.93hz
GLX Renderer: GeForce GTX 650 Ti/PCIe/SSE2
GLX Version: 4.5.0 NVIDIA 378.13 Direct Rendering: Yes
Audio: Card-1 NVIDIA GK106 HDMI Audio Controller
driver: snd_hda_intel bus-ID: 01:00.1
Card-2 Advanced Micro Devices [AMD/ATI] SBx00 Azalia (Intel HDA)
driver: snd_hda_intel bus-ID: 00:14.2
Sound: Advanced Linux Sound Architecture v: k4.8.0-36-generic
Network: Card-1: Intel 82541PI Gigabit Ethernet Controller
driver: e1000 v: 7.3.21-k8-NAPI port: d000 bus-ID: 05:05.0
IF: eth1 state: up speed: 1000 Mbps duplex: full mac: <filter>
Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
Controller
driver: r8169 v: 2.3LK-NAPI port: b000 bus-ID: 09:00.0
IF: eth0 state: down mac: <filter>
Drives: HDD Total Size: 740.2GB (42.4% used)
ID-1: /dev/sda model: SPCC_Solid_State size: 240.1GB temp: 30C
ID-2: /dev/sdb model: ST500DM002 size: 500.1GB temp: 27C
Partition: ID-1: / size: 34G used: 13G (40%) fs: ext4 dev: /dev/sda1
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 28.0C mobo: 19.4C gpu: 0.0:35C
Fan Speeds (in rpm): cpu: 0 fan-1: 1308 fan-2: 1028 fan-3: 0
Info: Processes: 284 Uptime: 6 min Memory: 1564.9/32075.1MB
Init: systemd runlevel: 5 Gcc sys: 5.4.0
Client: Shell (bash 4.3.461) inxi: 2.2.35
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