This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1649727

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1649727

Title:
  No sound card detected with device: Intel Corporation Device 9d71

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  On a new Dell Inspiron i5378-2885GRY, the sound device is not detected
  by alsa, and the UI mixer shows a "Dummy" sound card. I've attached
  the ubuntu-bug dump for the laptop.

  I confirmed that snd- modules are loaded.

  The sound card is detected by lshw and lspci. It's a Intel Corporation
  Device 9d71.

  Fastboot is not enabled; boot is "thorough".

  The sound card *did* work on two separate occasions - i.e. was
  detected successfully. On all subsequent boots it is not detected.

  See also bugs 1641028 and 1649668. Googling for this device also shows
  a smattering of other problems that people are having with it.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1649727/+subscriptions

-- 
Mailing list: https://launchpad.net/~kernel-packages
Post to     : kernel-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~kernel-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to