I am hitting this same issue with an Asus E402MA with Intel N3540 running Ubuntu 16.04.
Setting intel_idle.max_cstate=1 does not help (confirmed it's active in kernel log), so there could be two different bugs there. I have two ways in which the bug can be trivially and immediately reproduced: 1) One way to repro is to log in as one user, then switch to and log in as a second user. 2) Another way is to just launch Minecraft. It hangs immediately after loading a world. Both of these repro cases happen immediately when performing these tasks. The result is that the screen appears to be mostly frozen, the mouse cursor moves very little (unusable), the machine can be pinged from the outside, upon trying to log in over ssh it responds with a prompt but it's impossible to log in. I think this is slightly different than in the case of the other issue related to intel_idle.max_cstate=1 (this WAR does not help anyway). In the case of the cstate issue, the hang is more rare, it still occurs relatively frequently when using Chrome on any website with GPU (HW) acceleration enabled. Turning off GPU acceleration in Chrome reduces repro rate of this type of hang. In this case when the hang occurs, mouse cursor is not movable. I haven't confirmed yet whether this issue goes away with intel_idle.max_cstate=1 or not (need more time). -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to the bug report. https://bugs.launchpad.net/bugs/1575467 Title: [Dell Inspiron 3451] WARNING: CPU: 1 PID: 1297 at /build/linux-lts- utopic-vy2yyy/linux-lts- utopic-3.16.0/drivers/gpu/drm/i915/intel_display.c:1743 vlv_wait_port_ready+0x126/0x170 [i915]() Status in linux package in Ubuntu: In Progress Status in linux source package in Xenial: In Progress Bug description: After upgrading from stock Ubuntu 14.04 to 16.04 my laptop consistently freezes up and is unresponsive to keyboard or mouse. The only way is to do a hard shutdown. I'm usually in a browser when this happens, and often watching a video or two. It seems to happen more often in Google Chrome than Firefox, but it happens with both. It has happened at least once with no videos loaded. I haven’t observed it freeze / hang when I’m not in a browser, but that's mainly what i use my laptop for, so that's where most of my time is spent. Call trace: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1575467/+attachment/4648682/+files/kern.log.2.gz --- ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: andrew 1949 F.... pulseaudio DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=e8aaee7c-d956-4519-94f0-cf7aad745020 InstallationDate: Installed on 2015-08-08 (263 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) MachineType: Dell Inc. Inspiron 3451 Package: linux (not installed) ProcEnviron: LANGUAGE=en_US TERM=xterm-256color PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-21-generic.efi.signed root=UUID=d01f07be-c906-4024-8eef-a58ba3935298 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.4.0-21.37-generic 4.4.6 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: linux-restricted-modules-4.4.0-21-generic N/A linux-backports-modules-4.4.0-21-generic N/A linux-firmware 1.157 Tags: xenial Uname: Linux 4.4.0-21-generic x86_64 UpgradeStatus: Upgraded to xenial on 2016-04-22 (4 days ago) UserGroups: _MarkForUpload: True dmi.bios.date: 12/05/2014 dmi.bios.vendor: Dell Inc. dmi.bios.version: A00 dmi.board.name: 0H4MK6 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvrA00:bd12/05/2014:svnDellInc.:pnInspiron3451:pvrA00:rvnDellInc.:rn0H4MK6:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Inspiron 3451 dmi.product.version: A00 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1575467/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
