Aidan Hodge, as per https://www.asus.com/Notebooks/X556UA/HelpDesk_Download/ an update to your computer's buggy, insecure, and outdated BIOS is available (404). When you update to this following https://help.ubuntu.com/community/BIOSUpdate how does this improve the situation?
For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. Also, you don't have to create a new report. It is most helpful that after the BIOS is updated, if the problem is still reproducible: 1) Please provide the output of the following terminal command (not perform an apport-collect): sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date 2) Please make a comment specifically advising on how this improves the situation. 3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid. Thank you for your help. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1611583 Title: Trackpad isn't recognized by kernel Status in linux package in Ubuntu: Incomplete Bug description: I just got an ASUS F556UA-AS54 laptop and of course I immediately deleted windows and installed ubuntu ;). Everything works fine, except that the trackpad doesn't seem to be recognized properly. I am certain that I have the bug on this page: https://wiki.ubuntu.com/DebuggingTouchpadDetection#In_case_Touchpad_features_like_scrolling.2C_tapping.2C_etc._do_not_work_at_all. It works for basic functions (clicking, tracking), but I can't scroll or do other things a trackpad should do. And, just like the page said, the options for my trackpad are missing in the mouse and touchpad settings. It's just the single page for the mouse. I've attached the three files that the page asked for. Thanks in advance for any help! ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-34-generic 4.4.0-34.53 ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15 Uname: Linux 4.4.0-34-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: aidan 3577 F.... pulseaudio CurrentDesktop: Unity Date: Tue Aug 9 22:34:45 2016 HibernationDevice: RESUME=UUID=f6b45d13-6efe-4691-b3b9-f96ef5f74e84 InstallationDate: Installed on 2016-08-09 (0 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 13d3:3496 IMC Networks Bus 001 Device 003: ID 0bda:57b5 Realtek Semiconductor Corp. Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: ASUSTeK COMPUTER INC. X556UA ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic.efi.signed root=UUID=ff9e8c9c-7769-45e7-a3ec-962cd53292cf ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-34-generic N/A linux-backports-modules-4.4.0-34-generic N/A linux-firmware 1.157.2 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/09/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X556UA.402 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X556UA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: ATN12345678901234567 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX556UA.402:bd03/09/2016:svnASUSTeKCOMPUTERINC.:pnX556UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX556UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X556UA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1611583/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
