You may need to run the following from a terminal: sudo apt-get install -f sudo apt-get clean sudo apt-get update
Then re-install the package or updates. If that does not resolve your issue, please mark the bug as "Confirmed" ** Changed in: linux (Ubuntu) Importance: Undecided => Low ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1612504 Title: package linux-image-4.4.0-34-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 Status in linux package in Ubuntu: Incomplete Bug description: Problem occurred just as MS EULA was presented for OK, it froze and would not respond. ttf-mscorefonts-installer would not install. New problem appears as "font" appears in preparing installation. ProblemType: Package DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-34-generic (not installed) ProcVersionSignature: Ubuntu 3.19.0-66.74~14.04.1-generic 3.19.8-ckt22 Uname: Linux 3.19.0-66-generic i686 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: glenn 2809 F.... pulseaudio Date: Thu Aug 11 22:41:47 2016 ErrorMessage: subprocess new pre-installation script returned error exit status 128 HibernationDevice: RESUME=UUID=50593cc7-409e-4190-8b87-199fd8eb6f6c InstallationDate: Installed on 2016-06-12 (60 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta i386 (20150805) MachineType: Dell Inc. Inspiron 1720 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-66-generic root=UUID=932b86e7-7876-4f4d-8b54-b13ee01d9f7a ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.2 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux Title: package linux-image-4.4.0-34-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128 UpgradeStatus: Upgraded to xenial on 2016-08-09 (2 days ago) dmi.bios.date: 07/11/2008 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA09:bd07/11/2008:svnDellInc.:pnInspiron1720:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Inspiron 1720 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1612504/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp