Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.7 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7 ** Changed in: linux (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1609539 Title: Touchpad doesn't work at all on " MSI GP62 6QE Leopard Pro" Status in linux package in Ubuntu: Confirmed Bug description: Touchpad is not detected. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: linux-image-4.4.0-31-generic 4.4.0-31.50 ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13 Uname: Linux 4.4.0-31-generic x86_64 ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: vish 1787 F.... pulseaudio CurrentDesktop: Unity Date: Thu Aug 4 01:33:11 2016 HibernationDevice: RESUME=UUID=661430a9-fec7-4b20-b9f4-a3fd6427ce30 InstallationDate: Installed on 2016-07-11 (23 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) MachineType: Micro-Star International Co., Ltd. GP62 6QE ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-31-generic root=UUID=60c3a46d-ea94-4dc5-ad02-ea56908d8d19 ro acpi=off quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-4.4.0-31-generic N/A linux-backports-modules-4.4.0-31-generic N/A linux-firmware 1.157 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/10/2015 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: E16J5IMS.10C dmi.board.asset.tag: Default string dmi.board.name: MS-16J5 dmi.board.vendor: Micro-Star International Co., Ltd. dmi.board.version: REV:0.A dmi.chassis.asset.tag: Default string dmi.chassis.type: 10 dmi.chassis.vendor: Micro-Star International Co., Ltd. dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16J5IMS.10C:bd12/10/2015:svnMicro-StarInternationalCo.,Ltd.:pnGP626QE:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16J5:rvrREV0.A:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrDefaultstring: dmi.product.name: GP62 6QE dmi.product.version: REV:1.0 dmi.sys.vendor: Micro-Star International Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1609539/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp