** Changed in: linux (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1596406
Title: Bluetooth disabled Status in linux package in Ubuntu: Invalid Bug description: Bluetooth does not work. In settings it is set to ON but the visibility option is greyed out. Since install of elementary OS freya from Windows 10, I have not been able to use Bluetooth. My PC is HP 15-r201ne, it has a Realtek card - can't remember the command for getting the exact model. Maybe this output will help diagnosing the problem, lsusb; dmesg | grep -i bluetooth; dmesg | grep -i firmware; rfkill list all; lsmod | grep bluetooth; hciconfig -a; uname -a Bus 003 Device 004: ID 0bda:5776 Realtek Semiconductor Corp. Bus 003 Device 003: ID 0bda:b001 Realtek Semiconductor Corp. Bus 003 Device 002: ID 8087:8000 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub [ 2.575374] usb 3-1.4: Product: Bluetooth Radio [ 26.206894] Bluetooth: Core ver 2.20 [ 26.206918] Bluetooth: HCI device and connection manager initialized [ 26.206923] Bluetooth: HCI socket layer initialized [ 26.206926] Bluetooth: L2CAP socket layer initialized [ 26.206931] Bluetooth: SCO socket layer initialized [ 33.075945] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 [ 33.075951] Bluetooth: BNEP filters: protocol multicast [ 33.075957] Bluetooth: BNEP socket layer initialized [ 108.179813] Modules linked in: nvram msr ctr ccm bnep binfmt_misc nls_iso8859_1 uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_core v4l2_common videodev media btusb intel_rapl bluetooth iosf_mbi ip6t_REJECT x86_pkg_temp_thermal intel_powerclamp nf_reject_ipv6 nf_log_ipv6 coretemp xt_hl ip6t_rt nf_conntrack_ipv6 nf_defrag_ipv6 ipt_REJECT nf_reject_ipv4 nf_log_ipv4 nf_log_common xt_LOG xt_limit xt_tcpudp kvm snd_hda_codec_realtek snd_hda_codec_hdmi snd_hda_codec_generic arc4 xt_addrtype snd_hda_intel rtl8723be snd_hda_controller snd_hda_codec nf_conntrack_ipv4 nf_defrag_ipv4 btcoexist xt_conntrack crct10dif_pclmul crc32_pclmul ip6table_filter ghash_clmulni_intel ip6_tables rtl8723_common aesni_intel rtl_pci rtlwifi nf_conntrack_netbios_ns nf_conntrack_broadcast nf_nat_ftp nf_nat nf_conntrack_ftp mac80211 nf_conntrack snd_hwdep iptable_filter aes_x86_64 ip_tables snd_pcm cfg80211 lrw snd_seq_midi snd_seq_midi_event snd_rawmidi gf128mul x_tables snd_seq hp_wmi sparse_keymap i2c_hid hid glue_helper snd_seq_device ablk_helper parport_pc ppdev snd_timer joydev lp cryptd serio_raw snd shpchp i2c_designware_platform i2c_designware_core parport hp_wireless lpc_ich 8250_dw mei_me soc_button_array soundcore snd_soc_sst_acpi mei mac_hid spi_pxa2xx_platform i915 i2c_algo_bit drm_kms_helper ahci drm psmouse libahci r8169 wmi mii video sdhci_acpi sdhci [ 0.324042] [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored [ 25.361699] rtl8723be: Using firmware rtlwifi/rtl8723befw.bin 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no 1: hci0: Bluetooth Soft blocked: no Hard blocked: no bluetooth 491520 21 bnep,btusb hci0: Type: BR/EDR Bus: USB BD Address: C4:8E:8F:78:D3:4C ACL MTU: 820:8 SCO MTU: 255:16 UP RUNNING RX bytes:1164 acl:0 sco:0 events:64 errors:0 TX bytes:1052 acl:0 sco:0 commands:64 errors:0 Features: 0xff 0xff 0xff 0xfe 0xdb 0xff 0x7b 0x87 Packet type: DM1 DM3 DM5 DH1 DH3 DH5 HV1 HV2 HV3 Link policy: RSWITCH HOLD SNIFF PARK Link mode: SLAVE ACCEPT Name: 'elementary-0' Class: 0x00010c Service Classes: Unspecified Device Class: Computer, Laptop HCI Version: 4.0 (0x6) Revision: 0xb LMP Version: 4.0 (0x6) Subversion: 0x8723 Manufacturer: Realtek Semiconductor Corporation (93) Linux 3.19.0-39-generic #44~14.04.1-Ubuntu SMP Wed Dec 2 10:00:35 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux Thanks --- ApportVersion: 2.14.1-0ubuntu3.21 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: martin 1772 F.... pulseaudio /dev/snd/pcmC1D0p: martin 1772 F...m pulseaudio /dev/snd/controlC1: martin 1772 F.... pulseaudio CurrentDesktop: Pantheon DistroRelease: elementary OS 0.3.2 HibernationDevice: RESUME=UUID=34475637-941c-4dcf-bfef-1d9592580b42 InstallationDate: Installed on 2016-06-23 (4 days ago) InstallationMedia: elementary OS 0.3.2 "Freya" - Stable amd64 (20151209) MachineType: Hewlett-Packard HP 15 Notebook PC Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-39-generic.efi.signed root=UUID=618b105c-db5a-4a9f-b2c9-78247016e883 ro quiet splash acpi=force vt.handoff=7 ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9 RelatedPackageVersions: linux-restricted-modules-3.19.0-39-generic N/A linux-backports-modules-3.19.0-39-generic N/A linux-firmware 1.144+ar3012 Tags: freya Uname: Linux 3.19.0-39-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/18/2014 dmi.bios.vendor: Insyde dmi.bios.version: F.36 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 2211 dmi.board.vendor: Hewlett-Packard dmi.board.version: 86.49 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.36:bd12/18/2014:svnHewlett-Packard:pnHP15NotebookPC:pvr0975120000405F00000610180:rvnHewlett-Packard:rn2211:rvr86.49:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP 15 Notebook PC dmi.product.version: 0975120000405F00000610180 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1596406/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp