Public bug reported: Specifics of the conditions, although these may not be relevant as this configuration has been working and still works intermittently:
USB Cable is already connected to the computer via extension ports. Phone is switched on and screen unlocked. Cable is then inserted into the phone. Phone is an HTC One M8 running Cyanogenmod 12.1, root not enabled, ADB not enabled (although android utilities are installed on the computer). System completely freezes on clicking the device icon in the launcher, with video and mouse pointer frozen, terminal switching doesn't work, no disc activity showing. Tried again after reboot, same happened. It does work sometimes. I have not tried an alternative cable or port as I wanted to get this reported before being forced to reboot again. I've report this bug, regardless of what I might find subsequently on testing cables and cleaning the USB ports, because I think that the system should at least survive in the face of such problems. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.16.0-70-generic 3.16.0-70.90~14.04.1 ProcVersionSignature: Ubuntu 3.16.0-70.90~14.04.1-generic 3.16.7-ckt25 Uname: Linux 3.16.0-70-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri May 6 15:13:26 2016 InstallationDate: Installed on 2015-07-13 (297 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: linux-lts-utopic UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: linux-lts-utopic (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug trusty ** Description changed: Specifics of the conditions, although these may not be relevant as this configuration has been working and still works intermittently: USB Cable is already connected to the computer via extension ports. Phone is switched on and screen unlocked. Cable is then inserted into the phone. Phone is an HTC One M8 running Cyanogenmod 12.1, root not enabled, ADB not enabled (although android utilities are installed on the computer). - System completely freezes with video and mouse pointer frozen, terminal - switching doesn't work, no disc activity showing. Tried again after - reboot, same happened. It does work sometimes. + System completely freezes on clicking the device icon in the launcher, + with video and mouse pointer frozen, terminal switching doesn't work, no + disc activity showing. Tried again after reboot, same happened. It does + work sometimes. I have not tried an alternative cable or port as I wanted to get this reported before being forced to reboot again. I've report this bug, regardless of what I might find subsequently on testing cables and cleaning the USB ports, because I think that the system should at least survive in the face of such problems. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.16.0-70-generic 3.16.0-70.90~14.04.1 ProcVersionSignature: Ubuntu 3.16.0-70.90~14.04.1-generic 3.16.7-ckt25 Uname: Linux 3.16.0-70-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri May 6 15:13:26 2016 InstallationDate: Installed on 2015-07-13 (297 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) ProcEnviron: - LANGUAGE=en_GB:en - PATH=(custom, no user) - XDG_RUNTIME_DIR=<set> - LANG=en_GB.UTF-8 - SHELL=/bin/bash + LANGUAGE=en_GB:en + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_GB.UTF-8 + SHELL=/bin/bash SourcePackage: linux-lts-utopic UpgradeStatus: No upgrade log present (probably fresh install) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-lts-utopic in Ubuntu. https://bugs.launchpad.net/bugs/1579097 Title: Inserting USB cable connected to Android Phone causes full system freeze Status in linux-lts-utopic package in Ubuntu: New Bug description: Specifics of the conditions, although these may not be relevant as this configuration has been working and still works intermittently: USB Cable is already connected to the computer via extension ports. Phone is switched on and screen unlocked. Cable is then inserted into the phone. Phone is an HTC One M8 running Cyanogenmod 12.1, root not enabled, ADB not enabled (although android utilities are installed on the computer). System completely freezes on clicking the device icon in the launcher, with video and mouse pointer frozen, terminal switching doesn't work, no disc activity showing. Tried again after reboot, same happened. It does work sometimes. I have not tried an alternative cable or port as I wanted to get this reported before being forced to reboot again. I've report this bug, regardless of what I might find subsequently on testing cables and cleaning the USB ports, because I think that the system should at least survive in the face of such problems. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.16.0-70-generic 3.16.0-70.90~14.04.1 ProcVersionSignature: Ubuntu 3.16.0-70.90~14.04.1-generic 3.16.7-ckt25 Uname: Linux 3.16.0-70-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri May 6 15:13:26 2016 InstallationDate: Installed on 2015-07-13 (297 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: linux-lts-utopic UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-lts-utopic/+bug/1579097/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp