Hi Brad, Thanks for looking at this. I think I correctly followed the steps you requested, but I am not a programmer and am new to Linux, so please let me know if anything else is needed. Also, I left the access open for 1 day. If more is needed, please let me know. As an added note, I found your email in my spam folder. I don't know why, but it is only because I have a habit of checking my spam and deleted items folders that I came across it. Maybe it would be good to check why it went to spam to avoid the loss of communications to others in the future. Thanks, Jonathan
From: Brad Figg <brad.f...@canonical.com> To: jltig...@rogers.com Sent: Friday, March 11, 2016 11:30 PM Subject: [Bug 1556362] Missing required logs. This bug is missing log files that will aid in diagnosing the problem. >From a terminal window please run: apport-collect 1556362 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are subscribed to the bug report. https://bugs.launchpad.net/bugs/1556362 Title: Graphic display problem Status in linux package in Ubuntu: Incomplete Bug description: I would like to report a problem with my video driver. While using both LibreOffice Writer and Firefox, Ihave had occasions when the screen went wonky with horizontal lines running across such that the screen was not readable. The problem seems to correct itself if I switch programs using the Launcher and then return to the problem application. I am running 32 bit Ubuntu15.10 on a Toshiba NB200 with a Intel® Atom™ CPU N280 @ 1.66GHz × 2 processer,, 2 gig of RAM and Intel® 945GME x86/MMX/SSE2 graphics. Thanks. Jonathan To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1556362/+subscriptions -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1556362 Title: Graphic display problem Status in linux package in Ubuntu: Confirmed Bug description: I would like to report a problem with my video driver. While using both LibreOffice Writer and Firefox, Ihave had occasions when the screen went wonky with horizontal lines running across such that the screen was not readable. The problem seems to correct itself if I switch programs using the Launcher and then return to the problem application. I am running 32 bit Ubuntu15.10 on a Toshiba NB200 with a Intel® Atom™ CPU N280 @ 1.66GHz × 2 processer,, 2 gig of RAM and Intel® 945GME x86/MMX/SSE2 graphics. Thanks. Jonathan --- ApportVersion: 2.19.1-0ubuntu5 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: jonathan 1494 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 15.10 InstallationDate: Installed on 2016-03-07 (4 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release i386 (20151021) MachineType: TOSHIBA TOSHIBA NB200 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-27-generic root=UUID=5f7188c5-3bfa-4c5e-ab5a-c13ac8b236cf ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1 RelatedPackageVersions: linux-restricted-modules-4.2.0-27-generic N/A linux-backports-modules-4.2.0-27-generic N/A linux-firmware 1.149.3 Tags: wily UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' Uname: Linux 4.2.0-27-generic i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 04/07/2009 dmi.bios.vendor: TOSHIBA dmi.bios.version: V1.20 dmi.board.name: KAVAA dmi.board.vendor: TOSHIBA dmi.board.version: 1.00 dmi.chassis.asset.tag: * dmi.chassis.type: 10 dmi.chassis.vendor: TOSHIBA dmi.chassis.version: N/A dmi.modalias: dmi:bvnTOSHIBA:bvrV1.20:bd04/07/2009:svnTOSHIBA:pnTOSHIBANB200:pvrPLL20C-00200C:rvnTOSHIBA:rnKAVAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A: dmi.product.name: TOSHIBA NB200 dmi.product.version: PLL20C-00200C dmi.sys.vendor: TOSHIBA To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1556362/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp