*** This bug is a duplicate of bug 1160346 *** https://bugs.launchpad.net/bugs/1160346
** This bug is no longer a duplicate of bug 897786 Kernel is dropping non-PAE flavour ** This bug has been marked a duplicate of bug 1160346 do-release-upgrade from Ubuntu 12.04 on Pentium-M fails, breaks system without any warning (This kernel does not support a non-PAE CPU) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1066294 Title: package linux-image-3.5.0-17-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1 Status in “linux” package in Ubuntu: Expired Bug description: I am trying to upgrade to Ubuntu 12.10 on my eeePC (one of the originals) and I get this error messagepackage linux-image-3.5.0-17-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1 During the install process, it said there was an error in installing linux-image-3.5.0-17-generic. It said: "This kernel does not support a non-PAE CPU." ......whatever that means. From Sysinfo, the CPU is: GenuineIntel Intel(R) Celeron(R) M processor 900MHz Frequency: 630.095 MHz L2 Cache: 512 KB Bogomips: 1260.19 Numbering: family(6) model(13) stepping(6) Flags: fpu vme de pse tsc msr mce cx8 apic mtrr pge mca cmov clflush dts acpi mmx fxsr sse sse2 ss tm pbe up bts GNOME: 3.6.0 (Ubuntu 2012-10-04) Kernel: 2.0-32-generic (#51-Ubuntu SMP Wed Sep 26 21:32:50 UTC 2012) GCC Version: 4.7 (i686-linux-gnu) XOrg Version:1.13.0 (08 October 2012 03:34:08PM) Is this enough information for someone to diagnose and repair the problem? When I try running ubuntu-bug linux, it comes up with a message: this problem cannot be reported. The information collected by cat /proc/version_signature > version.log is: Ubuntu 3.2.0-32.51-generic 3.2.30 I attached the lspci-vnvn.log When I ran the Software Center, it said I had to do a repair. This is the result of that attempt: installArchives() failed: (Reading database ... (Reading database ... 5% (Reading database ... 10% (Reading database ... 15% (Reading database ... 20% (Reading database ... 25% (Reading database ... 30% (Reading database ... 35% (Reading database ... 40% (Reading database ... 45% (Reading database ... 50% (Reading database ... 55% (Reading database ... 60% (Reading database ... 65% (Reading database ... 70% (Reading database ... 75% (Reading database ... 80% (Reading database ... 85% (Reading database ... 90% (Reading database ... 95% (Reading database ... 100% (Reading database ... 376859 files and directories currently installed.) Unpacking linux-image-3.5.0-17-generic (from .../linux-image-3.5.0-17-generic_3.5.0-17.28_i386.deb) ... This kernel does not support a non-PAE CPU. dpkg: error processing /var/cache/apt/archives/linux-image-3.5.0-17-generic_3.5.0-17.28_i386.deb (--unpack): subprocess new pre-installation script returned error exit status 1 No apport report written because MaxReports is reached already Examining /etc/kernel/postrm.d . run-parts: executing /etc/kernel/postrm.d/initramfs-tools 3.5.0-17-generic /boot/vmlinuz-3.5.0-17-generic run-parts: executing /etc/kernel/postrm.d/zz-update-grub 3.5.0-17-generic /boot/vmlinuz-3.5.0-17-generic Errors were encountered while processing: /var/cache/apt/archives/linux-image-3.5.0-17-generic_3.5.0-17.28_i386.deb Error in function: dpkg: dependency problems prevent configuration of linux-image-generic: linux-image-generic depends on linux-image-3.5.0-17-generic; however: Package linux-image-3.5.0-17-generic is not installed. dpkg: error processing linux-image-generic (--configure): dependency problems - leaving unconfigured dpkg: dependency problems prevent configuration of linux-image-extra-3.5.0-17-generic: linux-image-extra-3.5.0-17-generic depends on linux-image-3.5.0-17-generic; however: Package linux-image-3.5.0-17-generic is not installed. dpkg: error processing linux-image-extra-3.5.0-17-generic (--configure): dependency problems - leaving unconfigured dpkg: dependency problems prevent configuration of linux-generic: linux-generic depends on linux-image-generic; however: Package linux-image-generic is not configured yet. dpkg: error processing linux-generic (--configure): dependency problems - leaving unconfigured ProblemType: Package DistroRelease: Ubuntu 12.10 Package: linux-image-3.5.0-17-generic (not installed) ProcVersionSignature: Ubuntu 3.2.0-32.51-generic 3.2.30 Uname: Linux 3.2.0-32-generic i686 ApportVersion: 2.6.1-0ubuntu3 AptOrdering: linux-image-3.5.0-17-generic: Install linux-image-3.5.0-17-generic: Configure linux-image-extra-3.5.0-17-generic: Configure linux-image-generic: Configure linux-generic: Configure Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: murray 1407 F.... xfce4-volumed murray 1409 F.... pulseaudio Date: Sat Oct 13 05:49:19 2012 ErrorMessage: subprocess new pre-installation script returned error exit status 1 HibernationDevice: RESUME=UUID=5cb35b41-4f43-450a-93c1-8408432104ce InstallationMedia: Xubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012) MachineType: ASUSTeK Computer INC. 701 ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-32-generic root=UUID=12c0013b-e73e-4ea6-9f6d-cf237655c15c ro quiet splash vt.handoff=7 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. RelatedPackageVersions: grub-pc 2.00-7ubuntu10 SourcePackage: linux Title: package linux-image-3.5.0-17-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1 UpgradeStatus: Upgraded to quantal on 2012-10-13 (0 days ago) dmi.bios.date: 10/17/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0401 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: 701 dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: x.xx dmi.chassis.asset.tag: 0x00000000 dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTek Computer INC. dmi.chassis.version: x.x dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0401:bd10/17/2007:svnASUSTeKComputerINC.:pn701:pvrx.x:rvnASUSTeKComputerINC.:rn701:rvrx.xx:cvnASUSTekComputerINC.:ct10:cvrx.x: dmi.product.name: 701 dmi.product.version: x.x dmi.sys.vendor: ASUSTeK Computer INC. 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