Hello,
I've installed the latest kernel version and it works perfectly now.
Thank you very much for your help.
Regards,
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1549515
Title:
Touchpad not recognized
Status in linux package in Ubuntu:
Confirmed
Bug description:
Hello everybody,
Not sure if it's the right place but I'd like to report a bug.
I bought a Acer Aspire V3-372-53GG (brand new laptop released very recently
by Acer), installed Ubuntu alongside Windows and the touchpad is not recognized
at all. I have to use a mouse.
I am using Ubuntu 15.10.
Results of xinput
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer
(2)]
⎜ ↳ Microsoft Microsoft Basic Optical Mouse v2.0 id=9 [slave pointer
(2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave
keyboard (3)]
↳ Power Button id=6 [slave
keyboard (3)]
↳ Video Bus id=7 [slave
keyboard (3)]
↳ Sleep Button id=8 [slave
keyboard (3)]
↳ HD WebCam id=10 [slave
keyboard (3)]
↳ AT Translated Set 2 keyboard id=11 [slave
keyboard (3)]
↳ Acer WMI hotkeys id=12 [slave
keyboard (3)]
Probably a Kernel issue...
If anyone interested, the WIFI card is not recognized as well, but I
solved that by downloading a new version of QCA6174 and remplacing the
folder in /lib/firmware/ath10k/
Many thanks.
---
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: pierrick 1498 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.10
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=f955fdb1-88b3-49e5-a718-64590cab1c01
InstallationDate: Installed on 2016-02-22 (2 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Acer Aspire V3-372
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-30-generic.efi.signed
root=UUID=4e6150e1-dba4-4a35-a7cd-e6398b25b38f ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.2.0-30.35-generic 4.2.8-ckt3
RelatedPackageVersions:
linux-restricted-modules-4.2.0-30-generic N/A
linux-backports-modules-4.2.0-30-generic N/A
linux-firmware 1.149.3
Tags: wily
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-30-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/19/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.02
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire V3-372
dmi.board.vendor: Acer
dmi.board.version: V1.02
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.02
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.02:bd10/19/2015:svnAcer:pnAspireV3-372:pvrV1.02:rvnAcer:rnAspireV3-372:rvrV1.02:cvnAcer:ct10:cvrV1.02:
dmi.product.name: Aspire V3-372
dmi.product.version: V1.02
dmi.sys.vendor: Acer
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