Christopher M. Penalver, testing update (1) Booted into live DVD of Raring. Same problem, scanner does not work. Apport collect did not work even after installing python - see attached file of terminal dialogue
(2) Booted into live DVD of Saucy. Could not even find simple scan or any menu. I correct my previous message, the Saucy install DVD does give the option to try it, i.e. run a live DVD environment. I just could not read it, because as I mentioned in my previous message, the explanations were not readeable, just plane character squares. This is a bug in the ISO image. Somebody selected the wrong font. (3) I also trried to follow your instruction (quote: ...Please do not test the daily kernel folder, but the one all the way at the bottom...), and tested kernel 3.12 - see attached file. Saccer does not work. Problems: (A) Presently I can boot into three environments: Raring and Saucy on sda, of which Saucy is extremely slow and useless. The third environment is FC3 on sdb. The problem is that since I installed Saucy it looks like grub only looks at the Sacy environment for cfg file. Can you please tell me how to get rid of Saucy and make sure grub reads the Raring cfg file at boot? (B) After I installed kernel 3.12 for testing my Raring environment has an error indicator on the update gizmo on top of the right hand corner of my screen telling me to run the Package Manager from the right click menu. The right click menu of that gizmo (sorry, I don't know the official name panel? aplet? etc.) only gives me choices of More or Remove. So can you please help me how to fix this condition. Please, understand that I'm new to Ubuntu and am not familiar with Ubuntu lingo, shortcuts, etc. One final note: are you sure it is a kernel problem that scanner does not work? Please, read my first message on top of this thread. lsusb recognizes the scanner, sane-find-scanner finds it, but scanimage cannot access it because it is "busy". ** Attachment added: "for item (1)" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+attachment/3832766/+files/Raring_LiveDVD_testing -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1184165 Title: 03f0:1205 Scanner does not work: Simple scan gives a device busy error Status in “linux” package in Ubuntu: Incomplete Bug description: This is a virgin installation of 13.04. Scanner is not found - reported by Simple scan. I tried Ask Ubuntu, but got no answer. I have a parallel installation of 12.xx on the same computer, and scanner does work. So what is specific about 13.04? I have also an old FC-3 installation and the scanner works, using sane with xinetd. I notice that 13.04 does not use xinetd. So how is the scanner accessed? Whatever it is, it works on 12.xx and does not on 13.04. In terminal mode: sane-find-scanner found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x1205 [hp scanjet scanner]) at libusb:002:002 scanimage -L [hp5590] hp5590_get_status: USB-in-USB: got non-zero device status (status 12) [hp5590] hp5590_init_scanner: scanner reports non-zero status: Device busy lsusb Bus 002 Device 002: ID 03f0:1205 Hewlett-Packard ScanJet 4500C/5550C Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub --- ApportVersion: 2.9.2-0ubuntu8.3 Architecture: i386 DistroRelease: Ubuntu 13.04 InstallationDate: Installed on 2013-05-14 (130 days ago) InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release i386 (20130423.1) MarkForUpload: True Package: linux (not installed) ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash Tags: raring Uname: Linux 3.12.0-031200rc1-generic i686 UnreportableReason: The running kernel is not an Ubuntu kernel UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm audio cdrom dialout dip fax floppy fuse plugdev sambashare saned scanner sudo tape video To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1184165/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp