Given the number of bugs that the Kernel Team receives during any
development cycle it is impossible for us to review them all. Therefore,
we occasionally resort to using automated bots to request further
testing. This is such a request.
We are approaching release and would like to confirm if this bug is
still present. Please test again with the latest development kernel and
indicate in the bug if this issue still exists or not.
You can update to the latest development kernel by simply running the
following commands in a terminal window:
sudo apt-get update
sudo apt-get dist-upgrade
If the bug still exists, change the bug status from Incomplete to
Confirmed. If the bug no longer exists, change the bug status from
Incomplete to Fix Released.
Thank you for your help, we really do appreciate it.
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Tags added: kernel-request-3.11.0-7.14
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https://bugs.launchpad.net/bugs/1062667
Title:
152d:2338 USB mounted SATA disk disconnects
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I'm having a problem with a SATA disk connected to a USB adapter. The
disk is detected and its partitions mounted but after I use it for a
few seconds to minutes the adapter disappears and dmesg lists errors.
If I don't use the disk it stays healthy but running 'sudo cat
/dev/sdb5 > /dev/null' consistently causes a failure within a minute.
The disk works well connected to the internal slot of the same machine
and the adapter works well with a 40GB IDE disk I have on hand.
I looked at a similar looking bug,
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1012291
and booted a kernel from
http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.2.27-precise/
which was reported as
Linux tb201 3.2.27-030227-generic #201208101235 SMP Fri Aug 10 16:36:17 UTC
2012 x86_64 x86_64 x86_64 GNU/Linux
[disk] Crucial m4 SSD 2.5 256GB
[sata-usb-adapter] Sabrent USB 2.0 to IDE/SATA Cable for 2.5-Inch/ 3.5-Inch /
5.25-Inch Drive with Power Adapter
http://www.tigerdirect.com/applications/searchtools/item-details.asp?EdpNo=2329300
lsusb describes it as
ID 152d:2338 JMicron Technology Corp. / JMicron USA Technology Corp. JM20337
Hi-Speed USB to SATA & PATA Combo Bridge
[machine] thinkpad/lenovo x201
My original kernal is
$ uname -a
Linux tb201 3.2.0-30-generic #48-Ubuntu SMP Fri Aug 24 16:52:48 UTC 2012
x86_64 x86_64 x86_64 GNU/Linux
$ lsb_release -rd
Description: Ubuntu 12.04.1 LTS
Release: 12.04
[dmesg]
[ 1531.268620] usb 1-1.2: new high-speed USB device number 14 using ehci_hcd
[ 1531.365102] scsi8 : usb-storage 1-1.2:1.0
[ 1532.363152] scsi 8:0:0:0: Direct-Access M4-CT256 M4SSD2
PQ: 0 ANSI: 2 CCS
[ 1532.364388] sd 8:0:0:0: Attached scsi generic sg2 type 0
[ 1532.364941] sd 8:0:0:0: [sdc] 500118192 512-byte logical blocks: (256
GB/238 GiB)
[ 1532.365866] sd 8:0:0:0: [sdc] Write Protect is off
[ 1532.365874] sd 8:0:0:0: [sdc] Mode Sense: 00 38 00 00
[ 1532.368182] sd 8:0:0:0: [sdc] Asking for cache data failed
[ 1532.368189] sd 8:0:0:0: [sdc] Assuming drive cache: write through
[ 1532.370961] sd 8:0:0:0: [sdc] Asking for cache data failed
[ 1532.370967] sd 8:0:0:0: [sdc] Assuming drive cache: write through
[ 1532.372341] sdc: sdc1 sdc2 < sdc5 >
[ 1532.375711] sd 8:0:0:0: [sdc] Asking for cache data failed
[ 1532.375718] sd 8:0:0:0: [sdc] Assuming drive cache: write through
[ 1532.375723] sd 8:0:0:0: [sdc] Attached SCSI disk
[ 1532.557075] EXT2-fs (sdc1): warning: mounting unchecked fs, running e2fsck
is recommended
[ 1563.212796] usb 1-1.2: reset high-speed USB device number 14 using ehci_hcd
[ 1573.351537] usb 1-1.2: reset high-speed USB device number 14 using ehci_hcd
[ 1610.072065] usb 1-1.2: reset high-speed USB device number 14 using ehci_hcd
[ 1610.155698] usb 1-1.2: device descriptor read/64, error -71
[ 1610.343162] usb 1-1.2: device descriptor read/64, error -71
[ 1610.518733] usb 1-1.2: reset high-speed USB device number 14 using ehci_hcd
[ 1610.602523] usb 1-1.2: device descriptor read/64, error -71
[ 1610.790042] usb 1-1.2: device descriptor read/64, error -71
[ 1610.965771] usb 1-1.2: reset high-speed USB device number 14 using ehci_hcd
[ 1611.380486] usb 1-1.2: device not accepting address 14, error -71
[ 1611.452549] usb 1-1.2: reset high-speed USB device number 14 using ehci_hcd
[ 1611.867289] usb 1-1.2: device not accepting address 14, error -71
[ 1611.867841] sd 8:0:0:0: Device offlined - not ready after error recovery
[ 1611.867854] sd 8:0:0:0: [sdc] Unhandled error code
[ 1611.867857] sd 8:0:0:0: [sdc] Result: hostbyte=DID_ABORT
driverbyte=DRIVER_OK
[ 1611.867862] sd 8:0:0:0: [sdc] CDB: Read(10): 28 00 00 00 3c ae 00 00 08 00
[ 1611.867873] end_request: I/O error, dev sdc, sector 15534
[ 1611.867889] sd 8:0:0:0: rejecting I/O to offline device
[ 1611.867894] sd 8:0:0:0: [sdc] killing request
[ 1611.867908] sd 8:0:0:0: rejecting I/O to offline device
[ 1611.868009] sd 8:0:0:0: rejecting I/O to offline device
[ 1611.868022] sd 8:0:0:0: [sdc] Unhandled error code
[ 1611.868025] sd 8:0:0:0: [sdc]
[ 1611.868028] usb 1-1.2: USB disconnect, device number 14
[ 1611.868031] sd 8:0:0:0: rejecting I/O to offline device
[ 1611.868034] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
[ 1611.868037] sd 8:0:0:0: [sdc] CDB: Read(10)
[ 1611.868039] sd 8:0:0:0: rejecting I/O to offline device
[ 1611.868042] : 28 00 00 00 f6
[ 1611.868047] sd 8:0:0:0: rejecting I/O to offline device
[ 1611.868049] 76 00 00 1a
[ 1611.868054] sd 8:0:0:0: rejecting I/O to offline device
[ 1611.868056] 00
[ 1611.868059] end_request: I/O error, dev sdc, sector 63094
[ 1611.868066] sd 8:0:0:0: rejecting I/O to offline device
[ 1611.868077] sd 8:0:0:0: rejecting I/O to offline device
[ 1611.868087] sd 8:0:0:0: rejecting I/O to offline device
[ 1611.875308] EXT2-fs (sdc1): previous I/O error to superblock detected
[ 1611.875310]
[ 1611.882694] EXT2-fs (sdc1): previous I/O error to superblock detected
[ 1611.882695]
[ 1611.882722] EXT2-fs (sdc1): previous I/O error to superblock detected
[ 1611.882723]
[ 1611.887142] EXT2-fs (sdc1): previous I/O error to superblock detected
[ 1611.887144]
[ 1611.887178] EXT2-fs (sdc1): previous I/O error to superblock detected
[ 1611.887179]
[ 1611.951292] usb 1-1.2: new high-speed USB device number 15 using ehci_hcd
[ 1612.039062] usb 1-1.2: device descriptor read/64, error -71
[ 1612.226569] usb 1-1.2: device descriptor read/64, error -71
[ 1612.402168] usb 1-1.2: new high-speed USB device number 16 using ehci_hcd
[ 1612.485966] usb 1-1.2: device descriptor read/64, error -71
[ 1612.673527] usb 1-1.2: device descriptor read/64, error -71
[ 1612.848871] usb 1-1.2: new high-speed USB device number 17 using ehci_hcd
[ 1613.263743] usb 1-1.2: device not accepting address 17, error -71
[ 1613.335865] usb 1-1.2: new high-speed USB device number 18 using ehci_hcd
[ 1613.750548] usb 1-1.2: device not accepting address 18, error -71
---
ApportVersion: 2.12.1-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 3883 F.... pulseaudio
ubuntu 14307 F.... pulseaudio
CasperVersion: 1.336
DistroRelease: Ubuntu 13.10
LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130913)
MarkForUpload: True
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true persistent
file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet
splash -- maybe-ubiquity
ProcVersionSignature: Ubuntu 3.11.0-7.13-generic 3.11.0
RelatedPackageVersions:
linux-restricted-modules-3.11.0-7-generic N/A
linux-backports-modules-3.11.0-7-generic N/A
linux-firmware 1.114
Tags: saucy
Uname: Linux 3.11.0-7-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 12/01/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 6QET68WW (1.38 )
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias:
dmi:bvnLENOVO:bvr6QET68WW(1.38):bd12/01/2011:svnLENOVO:pn:pvrThinkPadX201:rvnLENOVO:rn:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.version: ThinkPad X201
dmi.sys.vendor: LENOVO
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