This bug is missing log files that will aid in diagnosing the problem. >From a terminal window please run:
apport-collect 1541845 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1541845 Title: IIntel Dualband Wireless 7260 not working Status in linux package in Ubuntu: Incomplete Bug description: Hi I try to install Ubuntu on ASUS Pro B451JA, which uses Intel Dualband Wireless Chipset, I can not make it up: -------------------------------------------------------------------------------------------------------------------------------------------------------- @B451JA:~$ dmesg|grep iwlwifi [ 1.907649] iwlwifi 0000:03:00.0: Direct firmware load for iwlwifi-7260-17.ucode failed with error -2 [ 1.913878] iwlwifi 0000:03:00.0: loaded firmware version 16.242414.0 op_mode iwlmvm [ 1.944866] iwlwifi 0000:03:00.0: Detected Intel(R) Dual Band Wireless AC 7260, REV=0x144 [ 1.944957] iwlwifi 0000:03:00.0: L1 Enabled - LTR Enabled [ 1.945233] iwlwifi 0000:03:00.0: L1 Enabled - LTR Enabled [ 2.168081] iwlwifi 0000:03:00.0 wlp3s0: renamed from wlan0 [ 3.325274] iwlwifi 0000:03:00.0: L1 Enabled - LTR Enabled [ 3.325529] iwlwifi 0000:03:00.0: L1 Enabled - LTR Enabled [ 3.532126] iwlwifi 0000:03:00.0: L1 Enabled - LTR Enabled [ 3.532384] iwlwifi 0000:03:00.0: L1 Enabled - LTR Enabled [ 13.005757] iwlwifi 0000:03:00.0: RF_KILL bit toggled to disable radio. l@lB451JA:~$ $ rfkill list all 0: hci0: Bluetooth Soft blocked: no Hard blocked: no 1: asus-wlan: Wireless LAN Soft blocked: no Hard blocked: no 2: asus-bluetooth: Bluetooth Soft blocked: no Hard blocked: no 3: phy0: Wireless LAN Soft blocked: no Hard blocked: yes B451JA:~$ iwconfig enp0s25 no wireless extensions. lo no wireless extensions. wlp3s0 IEEE 802.11abgn ESSID:off/any Mode:Managed Access Point: Not-Associated Tx-Power=off Retry short limit:7 RTS thr:off Fragment thr:off Power Management:off lshw: *-network DISABLED description: Wireless interface product: Wireless 7260 vendor: Intel Corporation physical id: 0 bus info: pci@0000:03:00.0 logical name: wlp3s0 version: 73 serial: 80:19:34:33:4a:46 width: 64 bits clock: 33MHz capabilities: bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=iwlwifi driverversion=4.4.0-2-generic firmware=16.242414.0 latency=0 link=no multicast=yes wireless=IEEE 802.11abgn resources: irq:29 memory:f7c00000-f7c01fff -B451JA:~$ modinfo iwlwifi filename: /lib/modules/4.4.0-2-generic/kernel/drivers/net/wireless/iwlwifi/iwlwifi.ko license: GPL author: Copyright(c) 2003- 2015 Intel Corporation <i...@linux.intel.com> description: Intel(R) Wireless WiFi driver for Linux firmware: iwlwifi-100-5.ucode firmware: iwlwifi-1000-5.ucode firmware: iwlwifi-135-6.ucode firmware: iwlwifi-105-6.ucode firmware: iwlwifi-2030-6.ucode firmware: iwlwifi-2000-6.ucode firmware: iwlwifi-5150-2.ucode firmware: iwlwifi-5000-5.ucode firmware: iwlwifi-6000g2b-6.ucode firmware: iwlwifi-6000g2a-5.ucode firmware: iwlwifi-6050-5.ucode firmware: iwlwifi-6000-4.ucode firmware: iwlwifi-7265D-13.ucode firmware: iwlwifi-7265-13.ucode firmware: iwlwifi-3160-13.ucode firmware: iwlwifi-7260-13.ucode firmware: iwlwifi-8000-13.ucode srcversion: E837FB282F9DBA383B753F2 alias: pci:v00008086d000024F3sv*sd00000930bc*sc*i* --------------------------------------------------------------------------------------------------------------------------------------------------------- I have tried all other Ubuntu versions, e.g 15.10, 14.04 LTS, Kubuntu, and the latest 16.04 LTS testing image, but it still has the same wifi problem: Intel 7260 Wifi does not work. I have also tried to copy firmware from Intel website to /lib/firmware, but it still has the same problem. I think this issue is very urgent now, because the Intel 7260 is very common. THanks a lot for your kind helps. HIENVCU ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: ubuntu-release-upgrader-core 1:16.04.4 ProcVersionSignature: Ubuntu 4.4.0-2.16-generic 4.4.0 Uname: Linux 4.4.0-2-generic x86_64 ApportVersion: 2.19.4-0ubuntu2 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: Unity Date: Thu Feb 4 14:21:08 2016 InstallationDate: Installed on 2016-02-04 (0 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20160204) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: release-upgrade UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1541845/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp