I do have the same card installed. According to Acer datasheet the integrated WiFi card uses Wireless LAN Standard IEEE 802.11ac, which is pretty new. Could it be, that the driver is not ready yet?.
I'am running on my laptop: $uname -a Linux wotan 4.2.0-25-generic #30-Ubuntu SMP Mon Jan 18 12:31:50 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux Please advice how to proceed. can do some Thanks Frank P.S. I can help w/ some troubleshooting, but I'm not an expert in Wifi drivers. So please give me detailed instructions so I can support you w/ input. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1483494 Title: WIFI not working on Acer Aspire E5-573 Status in linux package in Ubuntu: Expired Bug description: I have installed Linux Mint 17.2 Mate(64bit) on my new Acer Aspire E5-573. I am having a problem with wifi. Wireless connection is not working, only wired connection is working. I have a Qualcomm Atheros Device 0042 Wifi card. Here is a output. splinter@splinter ~ $ inxi -Fxz System: Host: splinter Kernel: 3.16.0-38-generic x86_64 (64 bit, gcc: 4.8.2) Desktop: N/A Distro: Linux Mint 17.2 Rafaela Machine: System: Acer product: Aspire E5-573 version: V3.72 Mobo: Acer model: ZORO_BH version: Type2 - A01 Board Version Bios: Insyde version: V1.11 date: 04/20/2015 CPU: Dual core Intel Core i3-4005U CPU (-HT-MCP-) cache: 3072 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 6784.64 Clock Speeds: 1: 1700.00 MHz 2: 1700.00 MHz 3: 1700.066 MHz 4: 1699.867 MHz Graphics: Card: Intel Haswell-ULT Integrated Graphics Controller bus-ID: 00:02.0 X.Org: 1.15.1 drivers: intel (unloaded: fbdev,vesa) Resolution: 1366x768@60.0hz GLX Renderer: Mesa DRI Intel Haswell Mobile GLX Version: 3.0 Mesa 10.1.3 Direct Rendering: Yes Audio: Card-1: Intel Lynx Point-LP HD Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0 Card-2: Intel Haswell-ULT HD Audio Controller driver: snd_hda_intel bus-ID: 00:03.0 Sound: Advanced Linux Sound Architecture ver: k3.16.0-38-generic Network: Card-1: Qualcomm Atheros Device 0042 bus-ID: 03:00.0 IF: N/A state: N/A speed: N/A duplex: N/A mac: N/A Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller driver: r8169 ver: 2.3LK-NAPI port: 3000 bus-ID: 02:00.0 IF: eth0 state: down mac: <filter> Drives: HDD Total Size: 1032.1GB (0.5% used) 1: id: /dev/sda model: WDC_WD10JPVX size: 1000.2GB 2: id: /dev/sdb model: SD/MMC size: 31.9GB Partition: ID: / size: 230G used: 4.9G (3%) fs: ext4 ID: swap-1 size: 8.19GB used: 0.00GB (0%) fs: swap RAID: No RAID devices detected - /proc/mdstat and md_mod kernel raid module present Sensors: System Temperatures: cpu: 41.0C mobo: N/A Fan Speeds (in rpm): cpu: N/A Info: Processes: 189 Uptime: 19 min Memory: 336.0/3879.3MB Runlevel: 2 Gcc sys: 4.8.4 Client: Shell (bash 4.3.11) inxi: 1.9.17 splinter@splinter ~ $ sudo rfkill list all 0: hci0: Bluetooth Soft blocked: no Hard blocked: no 1: acer-wireless: Wireless LAN Soft blocked: no Hard blocked: no Please help. --- ApportVersion: 2.14.1-0ubuntu3.11 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: splinter 1891 F.... pulseaudio /dev/snd/controlC0: splinter 1891 F.... pulseaudio CurrentDesktop: MATE DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=0483444a-0d9a-4215-b36b-4aee75fd9ec0 InstallationDate: Installed on 2015-08-10 (0 days ago) InstallationMedia: Linux Mint 17.2 "Rafaela" - Release amd64 20150627 IwConfig: eth0 no wireless extensions. lo no wireless extensions. MachineType: Acer Aspire E5-573 Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-38-generic root=UUID=ce5d744c-0341-42b5-af57-4da5721790d8 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10 RelatedPackageVersions: linux-restricted-modules-3.16.0-38-generic N/A linux-backports-modules-3.16.0-38-generic N/A linux-firmware 1.127.12 Tags: rafaela Uname: Linux 3.16.0-38-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 04/20/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.11 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: ZORO_BH dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.11:bd04/20/2015:svnAcer:pnAspireE5-573:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E5-573 dmi.product.version: V3.72 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1483494/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
