Leonardo, is it possible to remove a cover from the computer to see the model number on the wifi card and post it along with any other info, front and back? Pictures is nothing else is possible
-- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1532267 Title: Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not recognized Status in linux package in Ubuntu: Triaged Bug description: I have installed Ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth was not recognized, but wifi is working perfectly. This problem occurred from kernel 3.19 - 4.4-rc8. 03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01) Subsystem: Lite-On Communications Inc Device [11ad:0803] Kernel driver in use: ath9k The result of lsusb; Bus 003 Device 002: ID 8087:8001 Intel Corp. Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc. Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-4.2.0-23-generic 4.2.0-23.28~14.04.1 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 Uname: Linux 4.2.0-23-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CurrentDesktop: Unity Date: Fri Jan 8 14:41:21 2016 InstallationDate: Installed on 2015-12-25 (13 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) SourcePackage: linux-lts-wily UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: lmrodrigues 2174 F.... pulseaudio /dev/snd/controlC1: lmrodrigues 2174 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 14.04 HibernationDevice: RESUME=UUID=898c0089-7a66-4b09-b59b-0953113ce894 InstallationDate: Installed on 2015-12-25 (15 days ago) InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) MachineType: Acer Aspire E5-573G NonfreeKernelModules: nvidia_modeset nvidia Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=37df17cf-666c-4aa5-b851-ef8e5f7ce3e4 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6 RelatedPackageVersions: linux-restricted-modules-4.2.0-23-generic N/A linux-backports-modules-4.2.0-23-generic N/A linux-firmware 1.144+ar3012 Tags: trusty Uname: Linux 4.2.0-23-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 09/25/2015 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.31 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: ZORO_BH dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.31:bd09/25/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E5-573G dmi.product.version: V3.72 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1532267/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
