Jamal, thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1531263
** Package changed: linux-lts-vivid (Ubuntu) => linux (Ubuntu) ** Changed in: linux (Ubuntu) Importance: Undecided => Low ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1531263 Title: Synaptics Touchpad on HP laptop not recognised not working Status in linux package in Ubuntu: Incomplete Bug description: I installed Ubuntu 14.04 on a HP laptop and the Synaptics touchpad is not recognised and therefore not working at all (cursor or buttons). I have connected an external USB mouse and this works fine. I am very new to linux and ubuntu and after searching the web have been advised to report a bug. Please could you advise what I need to do to get this working as without this I'll have to just use Windows (which works fine with the touchpad) ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: linux-image-3.19.0-25-generic 3.19.0-25.26~14.04.1 ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2 Uname: Linux 3.19.0-25-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.19 Architecture: amd64 CasperVersion: 1.340.2 CurrentDesktop: Unity Date: Tue Jan 5 20:07:36 2016 LiveMediaBuild: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805) ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: linux-lts-vivid UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1531263/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp