** Changed in: linux (Ubuntu)
Importance: Undecided => Critical
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https://bugs.launchpad.net/bugs/1530623
Title:
Ubuntu 15.10 full freeze (maybe intel hd graphics kernel failure)
Status in linux package in Ubuntu:
Confirmed
Bug description:
My new Acer ES1-411 won't work under Ubuntu. It has a Intel N3540 CPU
and a integrated Intel HD Graphics GPU. It has a UEFI and I ran
dualboot Windows 10 and Ubuntu 15.10. UEFI firmware is latest. While
just working and surfing it runs, but when I look at videos (mp4) it
takes sometimes only seconds sometimes minutes until the machine full
freezes, no keyboard and no ssh access to it. So also no logfiles from
the crashes exist. I still tried to change the GPU frequency with
intel_gpu_frequency from the lowest to highest value, already switched
off bluetooth, but no change. I also still tried the latest evaluation
version of Ubuntu with the 4.3 kernel and the 01.org intel drivers but
also no change. I tried 4.4.rc7 and it seemd to be better but with
this kernel touchpad won't work.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-headers-4.2.0-22 4.2.0-22.27
ProcVersionSignature: Ubuntu 4.2.0-22.27-generic 4.2.6
Uname: Linux 4.2.0-22-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: florian 1520 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Jan 3 08:25:32 2016
HibernationDevice: RESUME=UUID=8131090f-e072-49ad-83e8-2d12bc6eaaef
InstallationDate: Installed on 2016-01-02 (0 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
JournalErrors:
Error: command ['journalctl', '-b', '--priority', 'warning'] failed with
exit code 1: Hint: You are currently not seeing messages from other users and
the system.
Users in the 'systemd-journal' group can see all messages. Pass -q to
turn off this notice.
No journal files were opened due to insufficient permissions.
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0bda:57b3 Realtek Semiconductor Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire ES1-411
PackageArchitecture: all
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-22-generic.efi.signed
root=UUID=314f6b7d-62c3-4eab-ab1e-32dfaaacb32c ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon
not responding.
RelatedPackageVersions:
linux-restricted-modules-4.2.0-22-generic N/A
linux-backports-modules-4.2.0-22-generic N/A
linux-firmware 1.149.3
SourcePackage: linux
UdevLog: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden:
'/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
dmi.bios.date: 12/10/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.08
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA42_BM
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.08:bd12/10/2014:svnAcer:pnAspireES1-411:pvrV1.08:rvnAcer:rnEA42_BM:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire ES1-411
dmi.product.version: V1.08
dmi.sys.vendor: Acer
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