This bug is missing log files that will aid in diagnosing the problem. >From a terminal window please run:
apport-collect 1527491 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1527491 Title: QinHeng Electronics HL-340 USB-Serial adapter Status in linux package in Ubuntu: Incomplete Bug description: USB serial adapter detected but not working. $ lsusb Bus 001 Device 125: ID 1a86:7523 QinHeng Electronics HL-340 USB-Serial adapter $ ls /dev/ttyU* /dev/ttyUSB0 From syslog Dec 18 09:35:23 pieter-ThinkPad kernel: [487228.018937] usb 1-1: new full-speed USB device number 126 using xhci_hcd Dec 18 09:35:23 pieter-ThinkPad kernel: [487228.183954] usb 1-1: New USB device found, idVendor=1a86, idProduct=7523 Dec 18 09:35:23 pieter-ThinkPad kernel: [487228.183959] usb 1-1: New USB device strings: Mfr=0, Product=2, SerialNumber=0 Dec 18 09:35:23 pieter-ThinkPad kernel: [487228.183962] usb 1-1: Product: USB2.0-Ser! Dec 18 09:35:23 pieter-ThinkPad kernel: [487228.184731] ch341 1-1:1.0: ch341-uart converter detected Dec 18 09:35:23 pieter-ThinkPad kernel: [487228.185569] usb 1-1: ch341-uart converter now attached to ttyUSB0 Dec 18 09:35:23 pieter-ThinkPad mtp-probe: checking bus 1, device 126: "/sys/devices/pci0000:00/0000:00:14.0/usb1/1-1" Dec 18 09:35:23 pieter-ThinkPad mtp-probe: bus: 1, device: 126 was not an MTP device $ uname -a Linux pieter-ThinkPad 4.3.0-040300-lowlatency #201511020949 SMP PREEMPT Mon Nov 2 14:55:33 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux Google search http://comments.gmane.org/gmane.linux.usb.general/121851 https://bugzilla.redhat.com/show_bug.cgi?id=1235715 http://unix.stackexchange.com/questions/189896/testing-if-hl-340-works To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1527491/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp