You may need to run the following from a terminal: sudo apt-get install -f sudo apt-get clean sudo apt-get update
Then re-install the package or updates. If that does not resolve your issue, please mark the bug as "Confirmed" ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1526285 Title: package linux-image-3.19.0-39-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1 Status in linux package in Ubuntu: Incomplete Bug description: This was originally a grub problem and I followed the instructions to restore same from the how to. To get the boot repair it wanted me to update the image from -15 to -30 which did not happen. It started with grub failing to find the first block and dropping dead so that I would have to go through loading the vmlinuz and initrd by hand. ProblemType: Package DistroRelease: Ubuntu 15.04 Package: linux-image-3.19.0-39-generic (not installed) ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3 Uname: Linux 3.19.0-15-generic i686 ApportVersion: 2.17.2-0ubuntu1.3 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: ntr 736 F.... lxpanel Date: Tue Dec 15 06:27:56 2015 DpkgHistoryLog: Start-Date: 2015-12-15 06:27:48 Commandline: apt-get -f install Install: linux-image-extra-3.19.0-39-generic:i386 (3.19.0-39.44, automatic), linux-libc-dev:i386 (3.19.0-39.44, automatic), linux-image-3.19.0-39-generic:i386 (3.19.0-39.44, automatic), linux-image-3.19.0-26-generic:i386 (3.19.0-26.28, automatic) DuplicateSignature: package:linux-image-3.19.0-39-generic:(not installed):subprocess new pre-installation script returned error exit status 1 ErrorMessage: subprocess new pre-installation script returned error exit status 1 HibernationDevice: RESUME=UUID=68bbe611-e3d5-453f-8749-ec1d5ddab85d InstallationDate: Installed on 2015-08-07 (129 days ago) InstallationMedia: Lubuntu 15.04 "Vivid Vervet" - Release i386 (20150422) Lsusb: Bus 001 Device 002: ID 13fe:4200 Kingston Technology Company Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub MachineType: Dell Computer Corporation Latitude D600 ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic root=/dev/sda1 RelatedPackageVersions: grub-pc 2.02~beta2-22ubuntu1.1 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux Title: package linux-image-3.19.0-39-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1 UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev' UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/29/2003 dmi.bios.vendor: Dell Computer Corporation dmi.bios.version: A08 dmi.board.name: 0X2034 dmi.board.vendor: Dell Computer Corporation dmi.chassis.type: 8 dmi.chassis.vendor: Dell Computer Corporation dmi.modalias: dmi:bvnDellComputerCorporation:bvrA08:bd10/29/2003:svnDellComputerCorporation:pnLatitudeD600:pvr:rvnDellComputerCorporation:rn0X2034:rvr:cvnDellComputerCorporation:ct8:cvr: dmi.product.name: Latitude D600 dmi.sys.vendor: Dell Computer Corporation To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1526285/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp