This bug is missing log files that will aid in diagnosing the problem. >From a terminal window please run:
apport-collect 1521410 and then change the status of the bug to 'Confirmed'. If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'. This change has been made by an automated script, maintained by the Ubuntu Kernel Team. ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags added: trusty -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1521410 Title: Touchpad not recognized in Ubuntu 14.04 on Asus K501UX-AH71 Status in linux package in Ubuntu: Incomplete Bug description: I just did a fresh install of Ubuntu 14.04.3 on my ASUS K501UX-AH71. Everything seems to be working fine, although a little buggy now and then. The main problem now is that the touchpad is not being recognized and is does not appear in /proc/bus/input/devices. External mice function fine. Reloading the mouse drive like below does not work: sudo modprobe -r psmouse sudo modprobe psmouse proto=imps Attached are dmesg, and I've pasted below two other outputs (only one attachment allowed): DEVICES "/proc/bus/input/devices" I: Bus=0019 Vendor=0000 Product=0005 Version=0000 N: Name="Lid Switch" P: Phys=PNP0C0D/button/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0 U: Uniq= H: Handlers=event0 B: PROP=0 B: EV=21 B: SW=1 I: Bus=0019 Vendor=0000 Product=0003 Version=0000 N: Name="Sleep Button" P: Phys=PNP0C0E/button/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1 U: Uniq= H: Handlers=kbd event1 B: PROP=0 B: EV=3 B: KEY=4000 0 0 I: Bus=0019 Vendor=0000 Product=0001 Version=0000 N: Name="Power Button" P: Phys=LNXPWRBN/button/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2 U: Uniq= H: Handlers=kbd event2 B: PROP=0 B: EV=3 B: KEY=10000000000000 0 I: Bus=0011 Vendor=0001 Product=0001 Version=ab41 N: Name="AT Translated Set 2 keyboard" P: Phys=isa0060/serio0/input0 S: Sysfs=/devices/platform/i8042/serio0/input/input3 U: Uniq= H: Handlers=sysrq kbd event3 B: PROP=0 B: EV=120013 B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe B: MSC=10 B: LED=7 I: Bus=0019 Vendor=0000 Product=0006 Version=0000 N: Name="Video Bus" P: Phys=LNXVIDEO/video/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input4 U: Uniq= H: Handlers=kbd event4 B: PROP=0 B: EV=3 B: KEY=3e000b00000000 0 0 0 I: Bus=0019 Vendor=0000 Product=0006 Version=0000 N: Name="Video Bus" P: Phys=LNXVIDEO/video/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:22/LNXVIDEO:01/input/input5 U: Uniq= H: Handlers=kbd event5 B: PROP=0 B: EV=3 B: KEY=3e000b00000000 0 0 0 I: Bus=0003 Vendor=04f2 Product=b54b Version=9556 N: Name="USB2.0 VGA UVC WebCam" P: Phys=usb-0000:00:14.0-6/button S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6:1.0/input/input6 U: Uniq= H: Handlers=kbd event6 B: PROP=0 B: EV=3 B: KEY=100000 0 0 0 I: Bus=0019 Vendor=0000 Product=0000 Version=0000 N: Name="Asus WMI hotkeys" P: Phys=asus-nb-wmi/input0 S: Sysfs=/devices/platform/asus-nb-wmi/input/input7 U: Uniq= H: Handlers=rfkill kbd event7 B: PROP=0 B: EV=100013 B: KEY=80000 0 800000000000 0 0 a1606f00900000 8200027800501000 e000000000000 0 B: MSC=10 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH Mic" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input8 U: Uniq= H: Handlers=event8 B: PROP=0 B: EV=21 B: SW=10 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH Headphone" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input9 U: Uniq= H: Handlers=event9 B: PROP=0 B: EV=21 B: SW=4 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH HDMI/DP,pcm=3" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input10 U: Uniq= H: Handlers=event10 B: PROP=0 B: EV=21 B: SW=140 XINPUT ⎡ Virtual core pointer id=2 [master pointer (3)] ⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)] ⎜ ↳ USB Optical Mouse id=10 [slave pointer (2)] ⎣ Virtual core keyboard id=3 [master keyboard (2)] ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)] ↳ Power Button id=6 [slave keyboard (3)] ↳ Video Bus id=7 [slave keyboard (3)] ↳ Video Bus id=8 [slave keyboard (3)] ↳ Sleep Button id=9 [slave keyboard (3)] ↳ USB2.0 VGA UVC WebCam id=11 [slave keyboard (3)] ↳ Asus WMI hotkeys id=12 [slave keyboard (3)] ↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)] To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1521410/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp