ruello, as per http://www.toshiba.fr/innovation/jsp/supportMyProduct.do?service=FR an update to your computer's buggy and outdated BIOS is available (2.40). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it address the issue?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. Also, you don't have to create a new bug report. Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status Confirmed. Otherwise, please mark this as Invalid. Thank you for your understanding. ** Attachment removed: "lspci-vnvn.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1515170/+attachment/4516761/+files/lspci-vnvn.log ** Attachment removed: "version.log" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1515170/+attachment/4516760/+files/version.log ** Tags added: bios-outdated-2.40 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1515170 Title: Touchpad not detected in 'Toshiba Satellite L655-1JQ' after upgrade to 14.04 Status in linux package in Ubuntu: Incomplete Bug description: Hi, can you please help? Touchpad not working at all. External USB mouse working OK. Touchpad working OK when booting from LiveCD 12... see attachements thanks! Ruello --- ApportVersion: 2.19.1-0ubuntu4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/pcmC0D0p: ruello 1669 F...m pulseaudio /dev/snd/controlC0: ruello 1669 F.... pulseaudio /dev/snd/controlC1: ruello 1669 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 15.10 HibernationDevice: RESUME=UUID=6f7f6a64-1a23-4b45-8ac5-25b75ade21f6 InstallationDate: Installed on 2015-03-28 (234 days ago) InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1) MachineType: TOSHIBA Satellite L655 Package: linux (not installed) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-18-generic root=UUID=cd9b34c2-5a03-46af-bed4-11496e11dbdd ro quiet splash psmouse.proto=bare vt.handoff=7 ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3 RelatedPackageVersions: linux-restricted-modules-4.2.0-18-generic N/A linux-backports-modules-4.2.0-18-generic N/A linux-firmware 1.149.2 RfKill: 0: phy0: Wireless LAN Soft blocked: no Hard blocked: no Tags: wily Uname: Linux 4.2.0-18-generic x86_64 UpgradeStatus: Upgraded to wily on 2015-11-10 (7 days ago) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 06/27/2011 dmi.bios.vendor: INSYDE dmi.bios.version: 2.20 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Portable PC dmi.board.vendor: TOSHIBA dmi.board.version: Base Board Version dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnINSYDE:bvr2.20:bd06/27/2011:svnTOSHIBA:pnSatelliteL655:pvrPSK1JE-0HM00CFR:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Satellite L655 dmi.product.version: PSK1JE-0HM00CFR dmi.sys.vendor: TOSHIBA To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1515170/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
