SOLVED: OK, I think I have fixed it. I am running Lubuntu 15.04.
My notebook is a Pentium M and I need to have the pae flag added to the cpuinfo file manually. I had done this prior to upgrade to 15.04 but it seems to have gotten removed after that. In Terminal, I first ran the following to check if the PAE flag was still in the cpuinfo file: sudo grep flags /proc/cpuinfo In the long string of output, there was no *pae* So, I followed the instructions for “Upgrading” at this webpage: https://help.ubuntu.com/community/PAE/PentiumM These instructions manually add the pae to the cpuinfo file. Then I ran an install fix: sudo apt-get install -f Then, closed Terminal and went into the software updater program, to check for any needed updates. Things updated correctly and reboot produced no more errors. Again, refer to this webpage under *Upgrading* for the Terminal commands needed: https://help.ubuntu.com/community/PAE/PentiumM -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1512016 Title: package linux-image-3.19.0-31-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1 Status in linux package in Ubuntu: Confirmed Bug description: My notebook doesn't have pae, if that helps. I set the pae flag (pae forced) at last upgrade to 15.04. I upgraded to 15.04 about a month ago. Started to get this error since that upgrade but simply close the error screen and have been able to continue. Upgrade to 15.10 gets stopped with this error. I can't upgrade to 15.10. ProblemType: Package DistroRelease: Ubuntu 15.04 Package: linux-image-3.19.0-31-generic (not installed) ProcVersionSignature: Ubuntu 3.19.0-30.34-generic 3.19.8-ckt6 Uname: Linux 3.19.0-30-generic i686 ApportVersion: 2.17.2-0ubuntu1.5 Architecture: i386 Date: Sat Oct 31 17:32:50 2015 DuplicateSignature: package:linux-image-3.19.0-31-generic:(not installed):subprocess new pre-installation script returned error exit status 1 ErrorMessage: subprocess new pre-installation script returned error exit status 1 InstallationDate: Installed on 2013-10-28 (733 days ago) InstallationMedia: Lubuntu 12.04 "Precise Pangolin" - Release i386 (20120423) Lsusb: Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 002: ID 04b3:310b IBM Corp. Red Wheel Mouse Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-30-generic root=UUID=c7609897-f9ae-4f9c-a8b9-265feab068c2 ro quiet splash vt.handoff=7 RelatedPackageVersions: dpkg 1.17.25ubuntu1 apt 1.0.9.7ubuntu4.2 SourcePackage: linux Title: package linux-image-3.19.0-31-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1 UpgradeStatus: Upgraded to vivid on 2015-06-16 (137 days ago) dmi.bios.date: 06/29/2004 dmi.bios.vendor: Phoenix dmi.bios.version: 53.01.01 dmi.board.name: Gateway M320 and 4500 Series dmi.board.vendor: Gateway dmi.chassis.type: 10 dmi.chassis.vendor: Gateway dmi.chassis.version: Rev 1.0 dmi.modalias: dmi:bvnPhoenix:bvr53.01.01:bd06/29/2004:svnGateway:pnGatewayM320and4500Series:pvr53.01.01:rvnGateway:rnGatewayM320and4500Series:rvrKBCK53.28.17:cvnGateway:ct10:cvrRev1.0: dmi.product.name: Gateway M320 and 4500 Series dmi.product.version: 53.01.01 dmi.sys.vendor: Gateway To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1512016/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : [email protected] Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
