Rebeca, as per http://us.acer.com/ac/en/US/content/drivers an update to your computer's buggy and outdated BIOS is available (1.13). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, if the problem is still reproducible, and the information above is provided, then please mark this report Status Confirmed. Otherwise, please mark this as Invalid. Thank you for your understanding. ** Tags added: bios-outdated-1.13 ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1509462 Title: touchpad doesn't work after changing from windows 8 to ubuntu 15.04 Status in linux package in Ubuntu: Incomplete Bug description: computer model: Acer E3-112 series Synaptics touchpad The touchpad doesn't work at all since I Installed Ubuntu 15.04 from Windows 8.0 I executed cat /proc/bus/input/devices : I: Bus=0019 Vendor=0000 Product=0001 Version=0000 N: Name="Power Button" P: Phys=PNP0C0C/button/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input0 U: Uniq= H: Handlers=kbd event0 B: PROP=0 B: EV=3 B: KEY=100000 0 0 0 I: Bus=0019 Vendor=0000 Product=0003 Version=0000 N: Name="Sleep Button" P: Phys=PNP0C0E/button/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1 U: Uniq= H: Handlers=kbd event1 B: PROP=0 B: EV=3 B: KEY=4000 0 0 0 0 I: Bus=0019 Vendor=0000 Product=0005 Version=0000 N: Name="Lid Switch" P: Phys=PNP0C0D/button/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input2 U: Uniq= H: Handlers=event2 B: PROP=0 B: EV=21 B: SW=1 I: Bus=0019 Vendor=0000 Product=0001 Version=0000 N: Name="Power Button" P: Phys=LNXPWRBN/button/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input3 U: Uniq= H: Handlers=kbd event3 B: PROP=0 B: EV=3 B: KEY=100000 0 0 0 I: Bus=0011 Vendor=0001 Product=0001 Version=ab41 N: Name="AT Translated Set 2 keyboard" P: Phys=isa0060/serio0/input0 S: Sysfs=/devices/platform/i8042/serio0/input/input4 U: Uniq= H: Handlers=sysrq kbd event4 B: PROP=0 B: EV=120013 B: KEY=10000 c0200 0 0 0 0 0 700f 2000003 3802078 f870f401 febfffdf ffefffff ffffffff fffffffe B: MSC=10 B: LED=7 I: Bus=0019 Vendor=0000 Product=0006 Version=0000 N: Name="Video Bus" P: Phys=LNXVIDEO/video/input0 S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input5 U: Uniq= H: Handlers=kbd event5 B: PROP=0 B: EV=3 B: KEY=3e000b 0 0 0 0 0 0 0 I: Bus=0019 Vendor=0000 Product=0000 Version=0000 N: Name="Acer WMI hotkeys" P: Phys=wmi/input0 S: Sysfs=/devices/virtual/input/input6 U: Uniq= H: Handlers=rfkill kbd event6 B: PROP=0 B: EV=13 B: KEY=1c0000 0 0 0 0 0 0 0 0 16008 c00 0 300000 0 0 0 0 B: MSC=10 I: Bus=0019 Vendor=0000 Product=0000 Version=0000 N: Name="Acer BMA150 accelerometer" P: Phys=wmi/input1 S: Sysfs=/devices/virtual/input/input7 U: Uniq= H: Handlers=event7 js0 B: PROP=0 B: EV=9 B: ABS=7 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH Headphone" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input9 U: Uniq= H: Handlers=event9 B: PROP=0 B: EV=21 B: SW=4 I: Bus=0000 Vendor=0000 Product=0000 Version=0000 N: Name="HDA Intel PCH HDMI/DP,pcm=3" P: Phys=ALSA S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input10 U: Uniq= H: Handlers=event10 B: PROP=0 B: EV=21 B: SW=140 I: Bus=0003 Vendor=0bda Product=57b8 Version=0007 N: Name="HD WebCam" P: Phys=usb-0000:00:14.0-4/button S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/input/input11 U: Uniq= H: Handlers=kbd event11 B: PROP=0 B: EV=3 B: KEY=100000 0 0 0 0 0 0 I: Bus=0003 Vendor=15d9 Product=0a4f Version=0111 N: Name=" USB OPTICAL MOUSE" P: Phys=usb-0000:00:14.0-2.2/input0 S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.2/1-2.2:1.0/0003:15D9:0A4F.0002/input/input12 U: Uniq= H: Handlers=mouse0 event8 B: PROP=0 B: EV=17 B: KEY=70000 0 0 0 0 0 0 0 0 B: REL=103 B: MSC=10 --- ApportVersion: 2.17.2-0ubuntu1.5 Architecture: i386 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: rebeca 1487 F.... pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 15.04 HibernationDevice: RESUME=UUID=3adf0269-4722-4768-b7a1-b5b90eb4c148 InstallationDate: Installed on 2015-05-07 (171 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release i386 (20150422) MachineType: Acer Aspire E3-112M Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-31-generic root=UUID=33d71110-465e-4780-b331-4e5fa692d33e ro quiet splash acpi=force vt.handoff=7 ProcVersionSignature: Ubuntu 3.19.0-31.36-generic 3.19.8-ckt7 RelatedPackageVersions: linux-restricted-modules-3.19.0-31-generic N/A linux-backports-modules-3.19.0-31-generic N/A linux-firmware 1.143.4 Tags: vivid UdevLog: Error: [Errno 2] No existe el archivo o el directorio: '/var/log/udev' Uname: Linux 3.19.0-31-generic i686 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/20/2014 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.10 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: R2 dmi.board.vendor: Acer dmi.board.version: Type2 - A01 Board Version dmi.chassis.type: 10 dmi.chassis.vendor: Chassis Manufacturer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.10:bd08/20/2014:svnAcer:pnAspireE3-112M:pvrV1.10:rvnAcer:rnR2:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion: dmi.product.name: Aspire E3-112M dmi.product.version: V1.10 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1509462/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
